Technical Writer Resume Fremont, CA - Hire IT People

SUMMARY:

10+ years writing, editing, and updating quality software and hardware documentation for multiple high - tech companies.
Production of effective materials, user guides, standard operating procedures (SOPs), API documents, maintenance and installation manuals for a wide variety of hardware and software products (semiconductor, telecommunications, GPS systems, cloud platforms, medical equipment, wireless, optical networks, hydraulic control systems, network monitoring and security), UX.
Familiar with Agile software development cycle and error (bug) tracking tools, such as Bugzilla.
Experience with many communications, word processing, graphic and formatting tools: Microsoft Office, Snag-It, Confidential, XMetaL (HTML), XML editor (Notepad++), Madcap Flare, Astoria CMS, Confluence Wiki, Adobe Acrobat Professional, RoboHelp 2015, Rally, SharePoint, GoToMeeting, Illustrator.
Proven ability to learn new technology and software applications quickly, while being a pro-active team player with members of cross-functional local and remote (VPNs and GoToMeeting) teams.
Organized and self-motivated, with excellent communication skills.

PROFESSIONAL EXPERIENCE:

Confidential, Fremont, CA

Technical Writer

Responsibilities:

Wrote a Project Management Process Guide (SOP document for semiconductor major-equipment manufacturer capital projects).
Source for documents was engineering outlines and notes.
Created an introductory PowerPoint presentation to introduce the company standardization goals to stakeholders in all locations.

Confidential, San Jose, CA

Technical Writer, Help System Writer

Responsibilities:

Rebranded/edited network monitoring and Wi-Fi security software documentation using RoboHelp 2015 (single-sourced) for User Guide and Online Help.
Used Confidential and Word for policy guide, release notes and “readmes.
Wrote multiple documents (various software products and hardware: sensors and antenna user guides), UX issues.

Confidential, San Jose, CA

Technical Writer

Responsibilities:

Worked on Unified Computing System Manager (UCSM) cloud documents and release notes using XMetaL (HTML), Astoria CMS, Confluence wiki, Putty for CLI testing.

Confidential, San Jose, CA

Technical Writer

Responsibilities:

Wrote the first version of a user guide for an automatic network-provisioning tool with Confidential explaining how to use API commands.
Used Putty to test CLI commands and Chrome Postman to test API functionality.

Confidential, Santa Clara, CA

Technical Writer

Responsibilities:

Updated and reformatted (new template) Release Notes and System Administration Guides for network security appliances.
Used Confluence, Jira and error-tracking system.
Edited XML code for browser-based help.

Confidential, Concord, CA

Technical Writer

Responsibilities:

Created a new manual for medical analysis and classification of blood platelets and plasma.

Confidential, Santa Clara, CA

Technical Writer

Responsibilities:

Updated a specification and description document for a system using a mobile GPS for detection and analysis of environmental gas leaks.

Confidential, Fremont, CA

Technical Writer

Responsibilities:

Updated and reformatted task-oriented procedures for installation of hydraulic steering valves, wheel alignment sensors and electronic steering components using GPS systems for guidance of farm vehicles.

Confidential, Salt Lake City, UT

Technical Writer

Responsibilities:

Edited and revised internal Sharepoint Wiki and internal development website.
Researched and wrote wiki articles on SIRI (an XML API), RTFS, Google RT and compiled a list of transit terms.
Worked on Help system and UX.

Confidential, Petaluma, CA

Technical Writer

Responsibilities:

Created an installation and operation manual for Confidential, an open standards-based element management system (EMS) for remotely managing Confidential Networks products and UX design.
Performed CLI code revisions and created periodic release note documents.
Wrote telecommunications documentation, such as telco-to-internet hardware line cards.
Rebranded/edited multiple manuals from Occam to Confidential .
Revised fiber optic endpoint cabinet manuals, Wrote SOPs for optical lines and cabinet installation and care.

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Technical Writer Resume

Fremont, CA

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