Technical Writer Resume

SUMMARY:

Technical Writer with exceptional technical authoring and documentation skills seeks Technical Writer position
Transform highly complex ideas into clear, concise documentation for end users
Coordinate and lead meetings with subject matter experts (SMEs) and key business partners
Analyze existing and new content for reuse and single source opportunities
Excellent written and verbal communication, listening, organization
Evaluate and streamline business processes
Proven ability to work as a collaborator and team member
General familiarity with Software Architecture, Web Servers, Databases, and REST API's

TECHNICAL SKILLS:

Microsoft Word, Visio, Powerpoint and Excel
Adobe Acrobat Professional DC
Madcap Flare 2018
FrameMaker 2015
Sharepoint
Proficiency with Source Control (Cloudforge) used in conjunction with authoring software

EXPERIENCE:

Technical Writer

Confidential

Responsibilities:

Interview Subject Matter Experts (SMEs) (staff engineers and developers) to create and revise financial services documentation including Test Plans, SDK documentation, Technical Guides and User Guides

Technical Writer

Confidential

Responsibilities:

Created Court - wide Standard Operating Procedures (SOPs), Materials and Job Aids using Madcap Flare and Microsoft Visio
Created Court-wide searchable electronic library to easily access online Standard Operating Procedures
Re-engineered Superior Court workflows and business processes

Technical Writer

Confidential

Responsibilities:

Edited and revised Software User Help Guides
Edited and revised User Manuals
Wrote and edited SOP's (Standard Operating Procedures)
Conducted extensive research and documentation on a per project basis
Worked with engineering teams directly and indirectly
Generated process, workflow, and architectural diagrams with Lucidchart, Visio, and Smartdraw
Standardized documentation for clients
Created presentations for business proposals and technical reviews