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Technical Writer Resume

SUMMARY:

  • Technical Writer with exceptional technical authoring and documentation skills seeks Technical Writer position
  • Transform highly complex ideas into clear, concise documentation for end users
  • Coordinate and lead meetings with subject matter experts (SMEs) and key business partners
  • Analyze existing and new content for reuse and single source opportunities
  • Excellent written and verbal communication, listening, organization
  • Evaluate and streamline business processes
  • Proven ability to work as a collaborator and team member
  • General familiarity with Software Architecture, Web Servers, Databases, and REST API's

TECHNICAL SKILLS:

  • Microsoft Word, Visio, Powerpoint and Excel
  • Adobe Acrobat Professional DC
  • Madcap Flare 2018
  • FrameMaker 2015
  • Sharepoint
  • Proficiency with Source Control (Cloudforge) used in conjunction with authoring software

EXPERIENCE:

Technical Writer

Confidential

Responsibilities:

  • Interview Subject Matter Experts (SMEs) (staff engineers and developers) to create and revise financial services documentation including Test Plans, SDK documentation, Technical Guides and User Guides

Technical Writer

Confidential

Responsibilities:

  • Created Court - wide Standard Operating Procedures (SOPs), Materials and Job Aids using Madcap Flare and Microsoft Visio
  • Created Court-wide searchable electronic library to easily access online Standard Operating Procedures
  • Re-engineered Superior Court workflows and business processes

Technical Writer

Confidential

Responsibilities:

  • Edited and revised Software User Help Guides
  • Edited and revised User Manuals
  • Wrote and edited SOP's (Standard Operating Procedures)
  • Conducted extensive research and documentation on a per project basis
  • Worked with engineering teams directly and indirectly
  • Generated process, workflow, and architectural diagrams with Lucidchart, Visio, and Smartdraw
  • Standardized documentation for clients
  • Created presentations for business proposals and technical reviews

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