Instructional Designer Resume San Jose, CA - Hire IT People

SUMMARY:

I have 14 years of design and facilitation of Role based and Process Based Training, Curriculum, Online Technical Documentations, Training Manuals, User procedures, Group and Individual Instructor Led Training (ILT), Online Training Exercises and Quizzes. I have knowledge of reporting with Business Explorer (BEx) Analyzer for end users, super users and power users. I developed, as the sole Instructional Designer and Facilitator in SCM for Defense manufacturing, Quality Assurance and Warehouse Management training material. I possess excellent interpersonal communication skills both verbal and written (experience writing technical documents). I can work independently, inside a team or as a technical team lead with experience mentoring, and training others while effectively communicating in a multicultural environment.

PROFESSIONAL EXPERIENCE:

Confidential, San Jose, CA

Instructional Designer

Plan to Make (PTM), Source to Settle (STS), Procure to Pay (PTP), Global Trade Compliance (GTC), Record to Report (RTR), Demand to Supply (DTS) and Order to Cash (OTC).
Created Level two Knowledge Assessments for all courses
Developed Course Descriptions for all Oracle Courses

Confidential, San Jose, CA

Instructional Designer

Designed and developed APO and ECC Engineering courses as well as Instructor Led (IL), Virtual Led (VL) and Web Based (WB) Training and Workshop for: Master Data, Materials Resource Planning, Product Costing, Cycle Couting, Inventory Mangement, Make to Stock, and Make to Order
Created Business Process and Procedures (BPPs) and Simulations via Perform authoring tool
Facilitated Train the trainer (T3)

Confidential, Memphis, TN

Instructional Designer (Manhattan)

Led the team responsible for the design and development of courses in Planning (Brain of the Distribution Center (DC)), Traffic and Offline Project Area (OPA) in an effort to create a Learning and Development presence within the (DC).
Designed and developed all course materials to include Instructor Led Training (ILT) Power Point presentations, Instructor and Participant guides and simulations via FastTrack
Facilitated Train the trainer (T3)

Confidential

EPIC (ED Nursing) Instructional Designer

Designed ILT materials for EPIC Emergency Department Nursing End User
Utilized client Word template for course manual development
Power Point (PP) presentation as a guide for blended learning course
Created Job aids, data and patient build in application

Confidential, Chicago, IL

SAP Instructor

Facilitated end - user training for Morton Salt employees. MM, PM, LE, SRM and PP
Facilitated end-user training for Canadian Salt employees. MM, PM, LE, SRM and PP
Built Data into training environment. Updated materials for ILT as needed, uploaded and housed in central repository (SharePoint)

Confidential, Houston, TX

Instructional Designer/Technical Writer

Designed Upstream Oil & Gas customer product (ILT) training courses
Designed DSI-Direct Customer End-User and Administrator manuals (FrameMaker)
PP presentation development for both courses
Remotely, documents stored in Foxzilla

Confidential

SAP FI Instructional Designer/Tester/Tech Writer/Trainer IBM Change Management Team

Designed and facilitated end user FI - AP (VIM) / GL / Intercompany (WBT, CBT & ILT) Courses (ASSIMA)
GL User Acceptance Testing (UAT) training design and delivery. Documents housed in central repository (SharePoint)
Integration testing (HPQC)

Confidential

SAP FICO Tech Writer/Instructor

Designed and facilitated end user FICO, MM, PS (ILT) Courses at multiple sites for BPU's

Confidential

SAP WM Technical Writer/Trainer

Change Management / WM for Upper Management training
Designed and facilitated end user WM (ILT) Courses for Supervisors

Confidential

Instructional Designer/Technical Writer/Training

Implementation of SAP ECC 6.0. Facilitated End User Depot SD Trainer BPU Boot camp (TTT)
Co-facilitated Production Planning Functional BPU Boot camp (TTT)
Instructional Design of end to end DoD Training Curriculum in SAP Financials (PS, EAC, FM, CM, CO EAV, PBA, GPD)
SCM Logistics (PP, PM, QA, WM and Depot) MM and Business Intelligence (WBT, CBT & ILT) using RWD InfoPak in SAP ECC 6.0, Sametime, Centra. Authored Business Process and Procedure documents for SAS/NCS employees

TECHNICAL SKILLS:

Expertise: Training, Support, Documentation (Technical Writing), Design, Development, Validation, Extraction (R/3 Extracts and Legacy System Extracts), Reporting, Deployment and Production Support.

SAP Technologies: BW-BPS, BI 7.0, ECC 6.0, R/3 - FI (AR, AP, and GL), FM, CM, CO, SD, PP, PM and MM.

Oracle Technologies: ChRM, P2P, S2S, G2S, R2R, D2S

Training Technologies: RWD Info Pak and RWD U-Perform, Adobe CS4, ASSIMA, Saba Centra Suite

MS Project: MS Visio, MS Office Suite, Oracle, RoboHelp, SnagIt, ADDIE, ID Methods (Knowles, Carroll's etc.) UPK

Reporting Tools: BEx Analyzer, BEx Query Designer

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Instructional Designer Resume

San Jose, CA

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