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Senior Technical Writer Resume

Washington, DC

PROFESSIONAL SUMMARY:

  • Expert in conducting research within the information technology industry.
  • Examines the process of selecting, deploying, and operating information technology within organizations.
  • Investigates topics involving information technology strategy formulation and business alignment; information technology organization, structure, and governance; and, implementation and change management.
  • Proficient in data exploration, pattern recognition, and analysis.
  • Finds underlying patterns in data by developing classification, prediction, optimization, and regression models, using machine learning, econometrics, and statistical analysis.

AREAS OF PROFESSIONAL EXPERTISE:

  • Information Technology/Security Research
  • Technical Management
  • Software/Systems Engineering
  • Predictive Mathematical Modeling
  • Analytic Programming (R, Python, SQL)
  • Technical/ Proposal Writing

TECHNICAL SKILLS:

Computer Skills: R, Python, SQL, Microsoft SQL Server, MySQL, Access, SharePoint, RStudio, SPSS, NVivo, Visual Studio, Azure Machine Learning Studio, Tableau, Microsoft Power BI Desktop

PROFESSIONAL EXPERIENCE:

Senior Technical Writer

Confidential, Washington, DC

Responsibilities:

  • Supports the office of the Department of Defense Chief Information Officer ( Confidential CIO) and the Defense Information Systems Agency ( Confidential ) with the development of network and telecommunications requirements to transition the Department of Defense Information Network ( Confidential ) from its legacy technologies to a state - of-the-art IP based infrastructure that supports unified communication and collaboration.
  • Coordinates with Confidential stakeholders and industry vendors to develop new requirements for the numerous architectures, standards, and protocols as defined within the Confidential Capabilities Requirements (DCR) 2018 Framework document.
  • Gathers, analyzes, translates, and composes technical information into clear, readable documentation for use by both technical and nontechnical personnel.
  • Edits functional descriptions, system specifications, special reports, and other deliverables.
  • Conducts technical research.

Computer and Information Technology Researcher, Proposal Volume Lead, and Proposal Writer

Confidential, Washington, DC

Responsibilities:

  • Helped organizations grow by writing technically compliant proposals with compelling narratives.
  • Served as technical writer and editor for the Confidential ’s Joint Program Executive Office for Chemical and Biological Defense Omnibus Program Engineering and Technical Support ( Confidential -CBD OPETS) Services IDIQ contract.
  • Wrote technical responses to Sources Sought, RFIs, and RFPs on the Federal, State, and Local levels with respect to cybersecurity and healthcare.

Information Technology Researcher and Proposal Writer

Confidential, Washington, DC

Responsibilities:

  • As an IT researcher, volume lead, and technical writer, supported business development by writing requirements-based proposals that effectively aligned corporate solutions with business opportunities.
  • Incorporated ITIL processes, industry best practices, and organizational capabilities into the development of win themes/strategies and storyboards to support Confidential Services Federal Government’s ( Confidential ) proposal for the Confidential ’s $7 billion Next Generation Enterprise Network ( Confidential ) contract.
  • Wrote technical portion of the net assurance section and its associated task order to support Confidential ’s proposal for Confidential ’s $4.6 billion Global Information Grid Services Management Operations ( Confidential ) contract.
  • Served as Volume Lead for a task order to support Confidential ’s proposal for the Confidential ’s ( Confidential ) Cyber Technologies Staff Augmentation Program, a contract potentially worth $120 million.

Doctoral Student/Researcher

Confidential, Minneapolis, MN

Responsibilities:

  • Reviewed government and industry standards regarding compliance requirements for the safeguarding of data.
  • Examined governance principles and how they ensure security programs are aligned with an organization’s long-term strategic objectives.
  • Evaluated emerging information security protection research to gauge, estimate, and examine the impact of implementing various system and application security protection mechanisms.
  • Applied quantitative techniques for data exploration and analysis.
  • These procedures included sample analysis, population testing, analysis of variance, canonical correlations, multiple regression modeling (linear, nonlinear, and logistic), factor analysis, and various nonparametric tests.

Senior Systems Engineer

Confidential, Springfield, VA

Responsibilities:

  • Served as a Microsoft SharePoint administrator and intranet developer for the Confidential .
  • Installed and configured MOSS 2007.
  • Performed administrative duties to include site creation, permission management, data retention, and monitoring of server status.
  • Created and maintained document libraries and lists. Developed and modified custom pages.
  • Developed intranet applications using Visual Studio (ASP.NET, VB.NET, HTML, CSS) and Microsoft SQL Server.
  • Conducted initial meetings with users to collect, analyze, and evaluate business requirements, as well as follow-up meetings to review project status and provide demonstrations.
  • Performed unit and application level testing. Integrated completed applications into existing infrastructure.
  • Developed a travel voucher processing system to assist with budgetary management and expenditure tracking.
  • This application reduced work force requirements within the organization for processing expense reports by 50%.

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