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Contributing Writer Of Autobriefs Resume

Portland, OR

TECHNICAL SKILLS

  • Adobe Experience Manager (AEM)/CQ5
  • Madcap Flare 12
  • Microsoft Office Suite
  • Visio
  • SiteImprove
  • Jira
  • Confluence
  • Gliffy
  • HTML
  • XML
  • Adobe FrameMaker
  • RoboHelp
  • ClearQuest
  • Sauce Labs
  • Rally Software
  • Adobe Acrobat
  • Visual SourceSafe
  • DocuShare
  • Documentum
  • SharePoint
  • SnagIt soapUI

PROFESSIONAL EXPERIENCE

Confidential, Portland, OR

Contributing Writer of Autobriefs

Responsibilities:

Research and write vehicle reviews describing vehicle updates or redesigns. Reviews are used by dealers and put on websites.

Confidential, Framingham, MA

Website Content Author

Responsibilities:

Work with cross - functional teams from Marketing and Development. Work in Agile environment using AEM/CQ5 content management system. Responsible for coordinating and editing approved Marketing content. Work closely with Lead UX Designer to ensure that graphical content is accurate and meets company standards. Use Jira to work on user stories and enter defects. Quality-assure features and fixes.

Confidential, Lincoln, RI

Digital Business Analyst, Product Owner, Content Author, Technical Writer

Responsibilities:

Authored more than 450 responsive pages with Adobe Experience Manager’s (AEM/CQ5) content management system. Ported legacy content to AEM. Performed search engine optimization (SEO) using confidential user data to ensure search results were correct and relevant. Renovated HTML code to ensure that search results displayed properly.Used Agile methodology to run project. Acted as Product Owner and Scrum Master. Used Rally for grooming and tracking user stories and ClearQuest to manage defects. Reported project status to stakeholders. Created and executed user acceptance tests (UAT). Tested web pages on multiple devices and versions to ensure clean and consistent content. Used Sauce Labs emulation to test web site versions virtually.

Confidential, Framingham, MA

Senior Technical Writer

Responsibilities:

Created content for training videos for confidential eCommerce B2B training program. Redesigned corporate wiki in SharePoint.

Confidential, Westborough, MA

Senior Technical Writer/Business Analyst/Quality Assurance Analyst

Responsibilities:

Tested base and unique modifications to software using SOAP/UI and XML. Wrote functional specifications. Developed and maintained test plans. Created PowerPoint presentations. Consolidated version release notes.

Confidential, Worcester, MA

Senior Technical Writer

Responsibilities:

Developed a best-practices wiki for the IT Application Development team using Microsoft SharePoint Workspace 2010.

Confidential, Smithfield, RI

Business Analyst/Senior Technical Writer

Responsibilities:

As a member of confidential Program Assurance Group, updated and edited evidentiary documents proving compliance with Basel II regulations. Researched relevant policies and create a matrix illustrating policy relationships. Developed standard operating procedures (SOPs).

Confidential, Franklin, MA

Senior Technical Writer

Responsibilities:

Developed more than 50 global infrastructure Policies & Procedures documents.

Confidential, Hopkinton, MA

Senior Business Analyst

Responsibilities:

Developed a business requirements document (BRD) for an e-licensing application. Developed and executed UAT scenarios.

Confidential, Natick, MA

Senior Technical Writer

Responsibilities:

Documented IT facilitated sessions related to storage, backup & recovery and disaster mitigation and recovery for pharmaceutical, academic, governmental and healthcare customers.

Confidential, Woonsocket, RI

Business Analyst and Senior Technical Writer

Responsibilities:

Edited RoboHelp files related to a healthcare management application.

Confidential, Woonsocket, RI

Business Analyst and Senior Technical Writer

Responsibilities:

Provided business analysis and technical writing for a confidential program compliance project. Wrote project initiation and project agreement documents. Created technical and functional specifications.

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