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Technical Writer Resume

SUMMARY:

Highly motivated, goal - oriented professional with experience in needs analysis documentation development, technical writing, methods and procedures development, and other disciplines that help ensure client/customer satisfaction. Highly organized with the ability to manage multiple projects and meet deadlines.

SKILL:

Microsoft Office Suite 2010 (Word, Excel, PowerPoint) Office Communicator JIVE Onsite

WORK EXPERIENCE:

Technical Writer

Confidential

Responsibilities:

  • Responsible for analyzing technical documentation and creating user friendly playbooks for Confidential and Confidential .
  • Initiated meetings with Subject Mater Expert to gain a deeper understanding on end user needs.
  • Utilized information mapping techniques for organizing content, using JIVE for managing the revision cycle, MS Office and various graphics applications to develop content.

Marketing Associate

Confidential

Responsibilities:

  • Created marketing materials to be used for educating the community about activities and events.
  • Selected to create outside marketing and advertizing, in addition to any communications with realtors or housing companies.
  • Identified the need for a welcome packet for new residents and gained support from management to create this documentation.
  • Used rough outlines from the maintenance team to produce materials on home management. This assisted new residents during their first weeks in their new home.

Administrative Assistant

Confidential

Responsibilities:

  • Assisting with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage.
  • Coordinating between departments and operating units in resolving day-to-day administrative and operational problems.
  • Scheduling and coordinating meeting, events and other similar activities. Sending out and receiving mail and packages.
  • Preparing business correspondence (often using word processing, spreadsheet, and presentation computer software).
  • Managing Files. Researching and Performing multifaceted general office support.

Leasing Consultant

Confidential

Responsibilities:

  • Taking the lead, touring the prospect, following up, negotiation, paperwork, organization and final move-in.
  • Also, helping the current residents with their issues.
  • Selected to create marketing and advertising for the community and events, relations with Richmond professional meeting.
  • Fair Housing
  • Working different side of sales
  • Becoming part of Richmond Professional
  • Scoring 96% on first shop

Team Leader

Confidential

Responsibilities:

  • Working different type of sales
  • Sales Driven and commission based.
  • Promoted to team leader in 3 weeks

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