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Senior Technical Writer Resume

SUMMARY

  • Excellent writer and analyst with expertise in documentation, design, project management and process analysis.
  • Solid experience in Financial Services, Software Development, E - Commerce, Telecommunications, ERP.
  • Practiced in documentation for developers, process analysis, requirements management, web administration.

AREAS OF EXPERTISE

  • API/SDK Documentation
  • BRS, SRS, SAD
  • Design Documents
  • Developer Guides
  • End-User Manuals
  • Infrastructure Doc
  • Job Aids
  • On-Line Documentation
  • Process Analysis
  • Quick-Reference Guides
  • Release Notes
  • Std. Operating Procedures
  • Technical Reference Guides
  • Training Guides
  • Use Case Analysis

TECHNICAL SKILLS

Design & Development Tools: Microsoft Word, PowerPoint, Excel, Access, Visio, Project; IBM/Rational Rose, SODA, ReqPro; ClearCase, ClearQuest, Git

Text Development & Publishing Tools: Adobe FrameMaker, LiveCycle Designer and PageMaker; Wordpress; Confluence, Docbook, Sharepoint; RoboHelp, ForeHelp, DocToHelp; Visio, Omnigraffle

Software / Languages: development in Oracle Forms, Python, SQL, HTML, Javascript; info processing with XML, XSLT; graphics generation with dot language, SVG; web design with CSS; documentation of Ruby, Java, C++, Javascript

Environments: Windows XP, Linux, UNIX, Macintosh

PROFESSIONAL EXPERIENCE

Confidential

Senior Technical Writer

Responsibilities:

  • Managed large proprietary docset for Apache Cassandra database technology
  • Wrote new documentation in consultation with developers and product managers
  • Updated docset in response to new developments in database tech and architecture

Confidential, NY

Technical Writer

Responsibilities:

  • Coordinated and standardized technical specifications for all production groups
  • Devised templates and organizational scheme for new specification documents
  • Planned Sharepoint interface for document repository

Confidential

Writer/Producer

Responsibilities:

  • Wrote interactive tutorial on the Markdown content language
  • Produced tutorial in WordPress, recorded and edited screencasts and voiceovers

Confidential

Tech Writer

Responsibilities:

  • Produced operator guides for online big-data diagnostic application
  • Produced flowcharts for classifying tumor instances

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