Technical Writer Resume

SUMMARY:

Highly motivated, goal - oriented professional with experience in needs analysis documentation development, technical writing, methods and procedures development, and other disciplines that help ensure client/customer satisfaction. Highly organized with the ability to manage multiple projects and meet deadlines.

SKILL:

Microsoft Office Suite 2010 (Word, Excel, PowerPoint) Office Communicator JIVE Onsite

WORK EXPERIENCE:

Technical Writer

Confidential

Responsibilities:

Responsible for analyzing technical documentation and creating user friendly playbooks for Confidential and Confidential .
Initiated meetings with Subject Mater Expert to gain a deeper understanding on end user needs.
Utilized information mapping techniques for organizing content, using JIVE for managing the revision cycle, MS Office and various graphics applications to develop content.

Marketing Associate

Confidential

Responsibilities:

Created marketing materials to be used for educating the community about activities and events.
Selected to create outside marketing and advertising, in addition to any communications with realtors or housing companies.
Identified the need for a welcome packet for new residents and gained support from management to create this documentation.
Used rough outlines from the maintenance team to produce materials on home management.
This assisted new residents during their first weeks in their new home.

Administrative Assistant

Confidential

Responsibilities:

Assisting with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage.
Coordinating between departments and operating units in resolving day-to-day administrative and operational problems.
Scheduling and coordinating meeting, events and other similar activities.
Sending out and receiving mail and packages.
Preparing business correspondence (often using word processing, spreadsheet, and presentation computer software).
Managing Files. Researching and Performing multifaceted general office support.

Leasing Consultant

Confidential

Responsibilities:

Leasing sales for an Independent Active Senior Community.
Taking the lead, touring the prospect, following up, negotiation, paperwork, organization and final move-in.
Also, helping the current residents with their issues.
Selected to create marketing and advertising for the community and events, relations with Richmond professional meeting.
Fair Housing
Working different side of sales
Becoming part of Richmond Professional
Scoring 96% on first shop

Team Leader

Confidential

Responsibilities:

Team Leader was in charge of directing a team of people, from interviewing, hiring, teaching, schedule, mentoring, coaching, and firing.
Promoted from entry level to team leader in 3 weeks.
Working different type of sales
Sales Driven and commission based.
Promoted to team leader in 3 weeks

Car and Internet Sales

Confidential

Responsibilities:

Dealership Record Sales in Department
Closing at 92%
Re- inventing the website resulting in more viewers.

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