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Writer/editor/instructional Designer Resume

Durham, NC

SUMMARY:

More than 25 years’ experience in providing corporate and academic clients with printed and online documentation that is clear, well designed, and persuasive.

EXPERIENCE:

Writer/editor/instructional designer

Confidential, Durham, NC

Responsibilities:

  • Developed the user manual for Confidential ’s premier DNA analysis instrument.
Writer/editor/instructional designer

Confidential, Raleigh, NC

Responsibilities:

  • Updated documentation to support the company’s preparation for ISO certification.
Writer/editor/instructional designer

Confidential, Charlotte, NC

Responsibilities:

  • Worked with a team of writers to update policies and procedures for the Home Loans and Legacy Asset Management division.
Writer/editor/instructional designer

Confidential, Minneapolis, MN

Responsibilities:

  • Worked with a team of writers to revise and update more than 350 procedures related to mortgage foreclosure and loss control.
  • Revised and expanded documentation related to the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 a Registration and Renewal Guide for mortgage loan originators, and a Resource Guide for managers.
  • Edited the user guide for the Vendor Management System of Record, a program used to manage all aspects of vendor relations.
  • Updated training materials for students and facilitators.
Writer/editor/instructional designer

Confidential, Research Triangle Park, NC

Responsibilities:

  • Created standard operating procedures, work instructions, training materials, web pages, and information sheets.
  • Edited and updated a wide variety of existing documentation to ensure clarity and accuracy.
Writer/editor/instructional designer

Confidential, Raleigh, NC

Responsibilities:

  • Created documentation supporting the company s line of archival medical image storage devices, including specifications, user manuals, marketing materials, web content, and statements of work.
  • Redesigned documentation to be more readable and visually appealing.
Writer/editor/instructional designer

Confidential, Research Triangle Park, NC

Responsibilities:

  • Wrote and edited policies and procedures relating to labeling of surgical products.
  • Created training materials for creating labels using the BarTender application.
  • Updated existing documentation and training materials related to labeling and to the company s conversion to SAP.
Writer/editor/instructional designer

Confidential, Morrisville, NC

Responsibilities:

  • Created storyboards for e - learning and printed instructional materials.
  • Created instructor-led training materials for classroom courses.
  • Performed quality assurance testing on e-learning modules.
Writer/editor/instructional designer

Confidential, Durham, NC

Responsibilities:

  • Reviewed protocols for research in behavioral sciences to ensure compliance with federal regulations and institution policies.
  • Edited existing instructional materials to improve clarity.
  • Developed web - based tutorials for use by student and faculty researchers.
Writer/editor/instructional designer

Confidential, Research Triangle Park, NC

Responsibilities:

  • Wrote and edited marketing content for Confidential web sites to promote software solutions for small and medium - sized businesses.
  • Performed user acceptance testing on web pages to ensure functionality and ease of use.
Writer/editor/instructional designer

Confidential, Morrisville, NC

Responsibilities:

  • Wrote the user manual for Confidential Pro, a comprehensive suite of tools for managing all aspects of running online auctions on eBay.
Writer/editor/instructional designer

Confidential, Durham, NC

Responsibilities:

  • Edited the company’s documentation supporting its data migration products.
Writer/editor/instructional designer

Confidential, Durham, NC

Responsibilities:

  • Wrote software user manuals for more than 50 information management programs for use in medical, academic, and business settings.
  • Created marketing materials, reference guides, training materials, and newsletters.
  • Designed a professional look for all company materials.
Writer/editor/instructional designer

Confidential, Durham, NC

Responsibilities:

  • Revised the user manual for Virex, a leading antivirus program for the Macintosh.
Writer/editor/instructional designer

Confidential, Watertown, MA

Responsibilities:

  • Created Getting Started With DOS, an interactive self-study course for PC users.
Writer/editor/instructional designer

Confidential, Cary, NC

Responsibilities:

  • Created the user manual for WalkThrough, the first real-time 3D design application for desktop computers (Mac User magazine’s “Breakthrough Product of the Year”).

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