A challenging position as an IT administrator with career advancement opportunities
- Excellent communication.
- Highly proficient in MS Office.
- Microsoft Visio
- PHP and Dreamweaver.
- Business process redesign.
- Basic experience in MySQL and SAP.
- Performing Administrative duties.
- Installing computer hardware & softwares.
- Teaching MS office concepts & applications
Confidential, Hunt Valley, Maryland
- Prepared standard operating procedures using Microsoft Excel.
- Created spread sheets and templates to document maintenance procedures.
- Reviewed data, eliminated data redundancy and ensured data integrity of maintenance procedures across the organizational database.
- Provided support to other departments in regards to projects & documentation.
- Created training materials for current employees and new hires.
- Reviewed RFPs for maintenance projects.
- Eliminated data redundancy in the database.
- Improved work flow among the mechanics by creating concise repair manuals.
- Provided administrative support to 3 departments with regards to documentation.
- Created training manuals for new hires regarding the use of powered industrial equipment.
- Worked with a team of engineers to create and implement new preventive maintenance procedures in a manufacturing plant.
- Tutor students that need help with IT & Aviation courses.
- Improved my people skills by interacting with the students' every day.
- My students have shown great improvement in their understanding and use of software applications (MS Office)
- Improved my method of teaching and learnt new IT concepts regarding MS Office and MS Visio.
Website & Content Manager
- Input data and managed content on back end of the website using Confidential .
- Created IT & business policies regarding the business process.
- Administrative assistant to CEO of the company.
- Created & managed social networking accounts for the website.
- Created RFPs for projects related to the website.
- Successfully launched the online shopping website.
- Created calculation spreadsheets for the website using MS excel.
- Created awareness using social media which attracted a lot of customers.
- Created I.T & business policies that govern the everyday activities in that department.
- Created process flow charts using Microsoft Visio to illustrate the business process.
I.T Manager (Internship)
- Setup IT services & equipment during the start - up phase of the store.
- Worked with a team to enable students order products online.
- Profit increased by 60% after IT & business process overhaul.
- Created a website for the store using Dreamweaver & PHP.