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Senior Technical Writer/editor Resume

Houston, TX

OBJECTIVE:

Publication/Technical/Documentation Writer/Editor

SUMMARY:

  • A highly skilled Publication/Technical/Documentation/Training writer with extensive experience in writing and editing complex technical and operating documents for the computer, oil and gas, coal, and public relations industries.
  • Degreed professional with effective communication skills and ability to manage time and details.
  • Recognized for learning and assimilating complex technical and commercial concepts and programs quickly.
  • Acknowledged as a dedicated performer who consistently completes projects on or before due dates and a team player who works well in groups or independently to get the job done.

TECHNICAL SKILLS:

SKILLS: Adobe Captivate, Adobe FrameMaker, Acrobat Professional, Distiller and Reader all Microsoft Office Tools, RoboHelp, Agility BMS

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Senior Technical Writer/Editor

Responsibilities:

  • Contracted out to the Confidential Construction Team as a Technical Writer/Editor.
  • Completed the writing and editing for their Way We Work document which provided a step - by-step guide for each of the teams within Confidential .
  • This included Project Management, Project Execution, Engineering, Survey, Diving, Commissioning, Fabrication, and others.
  • Also wrote and edited several Local Work Instructions that accompanied the document.
  • Created several Captivate presentations for Genesis’ Agility Business Management System.
  • Involved in Document Control, and regular writing and editing of technical documentation.

Confidential, Houston, TX

Senior Information Specialist

Responsibilities:

  • Converted, edited, updated, and maintained a 1000-page User Guide for the Confidential SWMS application.
  • The documentation was previously written for UNIX and was converted to Oracle.
  • Developed the user guide for Confidential ’s use of BMC’s Remedy program.
  • Developed and implemented their new employee orientation program.
  • Worked with the Marketing Department on Confidential product information handouts used by the Sales Department.

Confidential, Houston, TX

Senior Technical Writer

Responsibilities:

  • Developed and maintained the first complete library for the Shadow (Shadow is a middle-ware product used for the integration of mainframe information to the personal computer) suite of products, which included over 5000 pages of documentation. This documentation provided reference data for resolving issues as well as providing historical information for the ongoing development for the suite of products.
  • Researched, wrote, edited, proofread, and produced technical documentation for the installation, user guides, and various other guides for the Shadow Server component.
  • Developed documentation for other Shadow products including Shadow z/Events, Shadow z/Services, Shadow z/Services for Web Services Consumption, and Shadow z/Services for Confidential .
  • Wrote new Release Notes for every new version of the Shadow product line.
  • These notes included new features for all the products including upgrade considerations for all the new features, as well as documentation for all the bugs that were corrected for the release.
  • These Release Notes were critical to gain acceptance of the revised product by both new and ongoing customers.
  • Developed and wrote the initial installation and user guides for the DataDirect Shadow Drivers, which included ten books, thus providing immediate support and documentation for this new line of drivers.
  • Created and maintained a standard listing of hardware and software acronyms, which had not previously existed.
  • This glossary was very beneficial to users who were not completely conversant with the systems and programs and reduced learning time considerably.
  • Participated in IBM and company internal training classes which increased understanding and ability to effectively perform required tasks.
  • Developed the ability to access and research the mainframe for documentation of the product.

Confidential, Houston, TX, 1995 to 1998

Technical Writer

Responsibilities:

  • Researched, wrote, edited, and proofread Confidential User’s Guides and Supplements, which provided task-oriented instructions for backup documentation for the use of Confidential Financials applications.
  • This consisted of six books of documentation.
  • Developed and wrote the accompanying online help instructions which simplified and expedited user’s access to answers regarding the applications.
  • Assisted the corporate office in the formatting of the documentation which met requirements and specifications for the actual publication of these manuals.

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