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Technical Manuals Analyst Resume

SUMMARY

  • Over ten years of experience planning, creating and editing usable training and technical information, guidelines, and processes. A technical editor/writer experienced with print, web, and electronic delivery. Well organized with a proven ability to lead multiple projects. Exceptional written, verbal, and people skills.

TECHNICAL SKILLS

  • InDesign
  • FrameMaker
  • RoboHelp
  • Illustrator
  • Acrobat Professional
  • Microsoft Office
  • Visio
  • SAP
  • Documentum
  • Sharepoint

PROFESSIONAL EXPERIENCE

Technical Manuals Analyst

Confidential

Responsibilities:

  • Refined engineering documentation guidelines to standardize executive reports which determine project funding
  • Edited project proposals and standardized the document management process for teams to reduce document retrieval search time
  • Edited training and user guides for the corporate wide rollout of a capital planning system

Technical Communications Lead

Confidential, Houston TX

Responsibilities:

  • Identified an opportunity to improve customer access to 100’s of product bulletins and developed a searchable tool, reducing the search time by 50%
  • Updated compressor manuals to improve their usability by branding, editing and indexing the information.
  • Created training material and trained a global cross functional team on how to consistently create safety advisories

Senior Technical Writer/Editor

Confidential, Houston TX

Responsibilities:

  • Created an integrated project environment for a Confidential /Dow Chemical joint venture to create the largest chemical plants in Saudi Arabia
  • Created and maintained a vendor SharePoint site for 12 engineering, procurement and construction vendors
  • Gathered input from global vendors and reported weekly progress to the leadership team

Senior Technical Writer

Confidential, Houston TX

Responsibilities:

  • Created operator guides for an automated drilling control system software with software engineers
  • Developed a SharePoint site to enhance teamwork across various locations
  • Improved communication with the Project Management office to ensure timely customer deliverables

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