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Technical Writer Resume

Newtown, PA

SUMMARY:

  • With many years of experience as a software developer, I know SDLC and can navigate the technical environment efficiently.
  • I am adept at database design, query creation, application development, functioning prototype development, data analysis, gap analysis, requirements creation, etc.
  • In my current role as a “technical writer,” I have done many things outside of the standard technical writer role including
  • Developed a PHP/SQL workflow application for management of software release installations and designed and created the database tables as well
  • Created a WordPress intranet site with approximately 276 pages of documentation also created by me
  • Modified back - end Velocity templates for customization of reporting
  • Created and executed various SQL queries to identify data sources and gaps

PROFESSIONAL EXPERIENCE:

Confidential, Newtown, PA

Technical Writer

Responsibilities:

  • Business Requirements, Technical Requirements, End-user Manuals, PowerPoint Training Presentations
  • Creation and execution of SQL queries to locate data sources and identify gaps
  • Development of functioning prototypes
  • Creation of Video Capture guide for clinical sites creating endoscopic videos for trials
  • Back-end coding to customize Contour requirements report templates
  • Configuration of Electronic Data Transmittal Forms, eCRF interface design
  • Pharmaceutical Industry Regulation Adherence

Environment: WordPress, MadCap Flare, Word, Visio, Encapture MD, Contour, Snagit, SharePoint, Excel

Confidential, Newtown, PA

Technical Writer (Consultant)

Responsibilities:

  • Developed WordPress intranet site with approximately 276 pages of documentation (written by me) organized by role for users of an enterprise-wide application
  • SDLC Documentation
  • Developed PHP application to manage release installation workflow

Confidential

Technical Writer

Responsibilities:

  • Go-to-Market Strategy Assessment Document: Hired to create a go-to-market strategy assessment findings document based on the results of a two-day meeting between Early Stage Products and a drug discovery client
  • Content Writing, Editing and Localization: Hired to work with entrepreneur to write, edit and localize extensive web site content regarding new phone technology application
  • Guide to Agile/Scrum: Hired through Elance.com to produce a guide to Agile/Scrum technology

Confidential, Fort Washington, PA

Technical Writer/Application Developer/Business Analyst

Responsibilities:

  • Responsible for technical documentation and software development for Confidential ’s Sub-Prime Mortgage Data Warehouse and after four years transitioned to a business analyst position responsible for project research, ad-hoc query reporting, management of client request queue, developer assignments and specifications documents for developers
  • Ad-hoc SQL queries, data analysis, data cleansing
  • IT request queue management
  • Technical writing (SDLC, Meta Data, Data Dictionary, Requirements, etc.)
  • Software development (Cold Fusion, Web, SQL, PL/SQL, Unix, HTML, JavaScript, etc.)
  • Data warehouse data dictionary creation
  • Integration of back-end security with company-wide risk management initiatives

Confidential, King of Prussia, PA

Application Developer and Technical Writer

Responsibilities:

  • Developed/co-managed development of customer service site (www.mysubaruaccount.com)
  • Client-server back-end development using Visual Basic, COM+, SQL Server
  • Interface front-end development using XML, HTML, DHTML,
  • Wrote extensive technical documentation and created technical documentation web site using RoboHelp, HTML, JavaScript and PhotoShop

Confidential, Wayne, PA

Web Developer and Technical Writer

Responsibilities:

  • Development and support of mortgage loan origination web site
  • Creation of Auto Loan Origination website prototype
  • Creation of intranet technical documentation web site
  • Creation of technical manuals including C++ COM manual

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