Counter Intelligence Agent Resume

OBJECTIVE

To obtain a position in the IT field where I can use my IT education, knowledge and skills for the benefit of an organization while continuing to grow and develop my professional skills and experience.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential

Counter Intelligence Agent

Responsibilities:

Perform diagnostics and troubleshooting of customer computers. Repair or replace defunct hardware. Install and update customer anti-virus, and other software.
Advise customers regarding technical products and issues. Determine customer needs, recommend appropriate technology, and provide user/set up tips in general terms for non-technical individuals.
Job duties also include acting as a stand in for both the sales representatives on the floor, as well as filling in for cashiers when needed.

Confidential

Sales Representative

Responsibilities:

Advise customers regarding gaming system capabilities, age appropriate games, and general product information
Ensure proper inventory is maintained on sales floor and in storage. Stock shelves and maintain organized workstation.
Process customer purchases/return transactions promptly and correctly at point of sale. Encourage customers to purchase new or additional items to increase store sales