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Writer/editor Resume

Durham, NC

SUMMARY:

  • More than 25 years experience in technical writing, editing, and instructional design.
  • Strong attention to detail, quality, and deadlines.
  • Creating original content using input from subject matter experts.
  • Editing existing documentation to improve clarity and usefulness.
  • Creating clear and persuasive marketing materials and web content.
  • Using graphics to enhance the organization and effectiveness of documents.
  • Tailoring documents to accommodate diverse audiences.

TECHNICAL SKILLS:

Tools: Windows, Macintosh OS, Microsoft Word, Excel, PowerPoint, Visio, HTML, FrameMaker, Photoshop, Illustrator, Snagit, Acrobat, SharePoint, RoboHelp, Camtasia Studio.

EXPERIENCE:

Writer/Editor

Confidential, Durham, NC

Responsibilities:

  • Developed a variety of nonfiction and fiction titles for digital and print publication.
  • Edited content, created book covers, and produced marketing materials.

Writer

Confidential, Newport News, VA

Responsibilities:

  • Developed the user manual for Confidential ’s premier DNA analysis instrument.

Writer/Editor

Confidential, Raleigh, NC

Responsibilities:

  • Updated documentation to support the company’s preparation for ISO certification.

Writer/Editor

Confidential, Charlotte, NC

Responsibilities:

  • Worked with a team of writers to update policies and procedures for the Home Loans and Legacy Asset Management division.

Writer/Editor

Confidential, Minneapolis, MN

Responsibilities:

  • Worked with a team of writers to revise and update more than 350 procedures related to mortgage foreclosure and loss control.
  • Revised and expanded documentation related to the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (the SAFE Act).
  • Edited the user guide for the Vendor Management System of Record, a program used to manage all aspects of vendor relations. Also updated training materials.

Writer/Editor

Confidential, Research Triangle Park, NC

Responsibilities:

  • Created standard operating procedures, work instructions, training materials, web pages, and information sheets.
  • Edited and updated a wide variety of existing documentation to ensure clarity and accuracy.

Writer/Editor

Confidential, Raleigh, NC

Responsibilities:

  • Created documentation supporting the company s line of archival medical image storage devices, including specifications, user manuals, marketing materials, and web content.
  • Redesigned documentation to be more readable and visually appealing.

Writer/Editor

Confidential, Research Triangle Park, NC

Responsibilities:

  • Wrote and edited policies and procedures relating to labeling of surgical products.
  • Updated existing documentation and training materials related to labeling and to the company s conversion to SAP.

Instructional Designer

Confidential, Morrisville, NC

Responsibilities:

  • Created storyboards for e - learning and printed instructional materials.
  • Created instructor-led training materials for classroom courses.
  • Performed quality assurance testing on e-learning modules.

Writer/Instructional Designer

Confidential, Durham, NC

Responsibilities:

  • Reviewed protocols for research in behavioral sciences to ensure compliance with federal regulations and institution policies.
  • Edited existing instructional materials to improve clarity.
  • Developed web - based tutorials for use by student and faculty researchers.

Writer

Confidential, Research Triangle Park, NC

Responsibilities:

  • Wrote marketing content for IBM web sites to promote software solutions for small businesses.
  • Performed user acceptance testing on web pages to ensure functionality and ease of use.

Writer

Confidential, Morrisville, NC

Responsibilities:

  • Wrote the user manual for ChannelAdvisor Pro, a comprehensive suite of tools for managing all aspects of running online auctions on eBay.

Writer/Editor

Confidential, Durham, NC

Responsibilities:

  • Updated the company’s documentation supporting its data migration products.

Writer/Editor

Confidential, Durham, NC

Responsibilities:

  • Wrote software user manuals for more than 50 information management programs for use in medical, academic, and business settings.
  • Created marketing materials, reference guides, training materials, and newsletters.

Writer/Editor

Confidential, Durham, NC

Responsibilities:

  • Revised the user manual for Virex, a leading antivirus program for the Macintosh.

Instructional Designer

Confidential, Watertown, MA

Responsibilities:

  • Created Getting Started With DOS, an interactive self-study course for personal computer users.

Writer

Confidential, Cary, NC

Responsibilities:

  • Created the user manual for Confidential, the first real-time 3D design application for desktop computers

Editor

Confidential, Chapel Hill, NC

Responsibilities:

  • Revised Roger C. Parker’s Desktop Publishing with Confidential

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