Technical Lead Resume

SUMMARY

Extensive experience in Development/ Support & Maintenance/ Change Management, Complete Software development life cycle (SDLC), Agile Methodology,
Knowledgeable of complete software development life cycle (SDLC) and well versed with the Software Engineering and Project Management methodologies like traditional Waterfall and Agile methodologies.
Strong technical skills in Documentum, Regulatory Software FirstDoc, RSS Suites (eCTDXpress, Publisher, & Viewer), LabVantage 8, Oracle 11g, and BMC Remedy.
Onshore / Offshore Team Management Experience as Team Lead .
Extensive knowledge in Healthcare domain and worked for major Healthcare Companies in US

TECHNICAL SKILLS

Computer Operating Systems: Windows 9x/NT/2000/XP/VISTA/2007/2008,DOS

Programming Languages: Java, J2EE

Database: Oracle, SQL Server

Tools: Microsoft Office, JIRA, BMC Remedy, Rational Software Architect, UML, VmWare

E - Com Frameworks/Web Technologies: Documentum, FirstDoc, LabVantage, HP Quality Center

PROFESSIONAL EXPERIENCE

Technical Lead

Confidential

Responsibilities:

Technical troubleshooting and service fulfillment to end users such as install new plug-ins, tools integration ISIWriter, ISI toolbox.
Support and troubleshoot submission strategy and authored reports for FDA and other international agencies for end users.
Provide ongoing support to Regulatory Affairs teams for regulatory issues/questions.
Support and provide help for regulatory submissions on company development compounds & Provide technical customer assistance.
Install, support, configure and maintain the FirstDoc, eCTDXpress, ISI Publisher, ISI Writer tools.
Develop and implement the Continuous Integration, Continuous Delivery (CI/CD) and deployment pipelines.
Resolve production issues, prepare technical documentation, provide post Go-Live support etc.
Perform User Administration with Active Directory Federation Services (ADFS) to configure Groups, Roles and Policies.
Develop Windows Vulnerability Patching scripts for automation for every quarter.
Prepare and implement application change controls and problem reports.
Support & report production issues, collaborate with external vendors and internal teams for resolution.
Prepare status reports, requirement gathering, performance tuning and support production deployments.
Support of bug fixes and issues (Incidents / Work Orders) reported for the production applications.
Provide direct assistance to users in using and interpreting Applications and products.
Perform Upgrade, Patching and Implement application change controls and problem reports.
Enhance existing features of applications and bug fixing based on the requirements from Business users.
Provide end to end support to applications.

Tools: used: FirstDoc, eCTDXpress, ISI Publisher, ISI Writer, ISIToolBox, BMC Remedy, HP ALM, LabVantage

Technical Lead

Confidential

Responsibilities:

Worked as Technical Lead for 3+ Support team for Confidential .
Responsible for Supporting Documentum products for multiple geographic locations.
Responsible for Change Management activities, Incident Management, and Problem Management.
Responsible for L2 support activities and working with L3 team during patching & upgrading

Tools: used: Documentum 6, Documentum Administration, Oracle 10g R2

Technical Lead

Confidential

Responsibilities:

Support FirstDoc, eCTDXpress, ISIPublisher applications.
Responsible for Production, Validation environment issue resolution/fix, work with vendors & internal other project teams.
Prepare status reports, requirement gathering, performance tuning and production deployments.
Responsible for preparing technical documentation and provide post Go-Live support.
Prepare and implement application change controls and problem reports
Troubleshoot critical production issues affecting end-users

Tools: used: FirstDoc, eCTDXpress, JIRA, WebSphere App Server, Oracle 11g R2

Technical Lead

Confidential

Responsibilities:

Responsible for Leading the team from onsite for Requirements gathering & Analysis
Interact with client prepare migration design,risks & milestones
Meet with clients to identify GAPs and update the documentations
Sign off deliverables from clients and prepare Weekly Status reports
Content Migration into 2 phases from Documentum to Alfresco

Tools used : Documentum, Alfresco, Linux

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