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Technical Lead Resume

SUMMARY

  • Extensive experience in Development/ Support & Maintenance/ Change Management, Complete Software development life cycle (SDLC), Agile Methodology,
  • Knowledgeable of complete software development life cycle (SDLC) and well versed with the Software Engineering and Project Management methodologies like traditional Waterfall and Agile methodologies.
  • Strong technical skills in Documentum, Regulatory Software FirstDoc, RSS Suites (eCTDXpress, Publisher, & Viewer), LabVantage 8, Oracle 11g, and BMC Remedy.
  • Onshore / Offshore Team Management Experience as Team Lead .
  • Extensive knowledge in Healthcare domain and worked for major Healthcare Companies in US

TECHNICAL SKILLS

Computer Operating Systems: Windows 9x/NT/2000/XP/VISTA/2007/2008,DOS

Programming Languages: Java, J2EE

Database: Oracle, SQL Server

Tools: Microsoft Office, JIRA, BMC Remedy, Rational Software Architect, UML, VmWare

E - Com Frameworks/Web Technologies: Documentum, FirstDoc, LabVantage, HP Quality Center

PROFESSIONAL EXPERIENCE

Technical Lead

Confidential

Responsibilities:

  • Technical troubleshooting and service fulfillment to end users such as install new plug-ins, tools integration ISIWriter, ISI toolbox.
  • Support and troubleshoot submission strategy and authored reports for FDA and other international agencies for end users.
  • Provide ongoing support to Regulatory Affairs teams for regulatory issues/questions.
  • Support and provide help for regulatory submissions on company development compounds & Provide technical customer assistance.
  • Install, support, configure and maintain the FirstDoc, eCTDXpress, ISI Publisher, ISI Writer tools.
  • Develop and implement the Continuous Integration, Continuous Delivery (CI/CD) and deployment pipelines.
  • Resolve production issues, prepare technical documentation, provide post Go-Live support etc.
  • Perform User Administration with Active Directory Federation Services (ADFS) to configure Groups, Roles and Policies.
  • Develop Windows Vulnerability Patching scripts for automation for every quarter.
  • Prepare and implement application change controls and problem reports.
  • Support & report production issues, collaborate with external vendors and internal teams for resolution.
  • Prepare status reports, requirement gathering, performance tuning and support production deployments.
  • Support of bug fixes and issues (Incidents / Work Orders) reported for the production applications.
  • Provide direct assistance to users in using and interpreting Applications and products.
  • Perform Upgrade, Patching and Implement application change controls and problem reports.
  • Enhance existing features of applications and bug fixing based on the requirements from Business users.
  • Provide end to end support to applications.

Tools: used: FirstDoc, eCTDXpress, ISI Publisher, ISI Writer, ISIToolBox, BMC Remedy, HP ALM, LabVantage

Technical Lead

Confidential

Responsibilities:

  • Worked as Technical Lead for 3+ Support team for Confidential .
  • Responsible for Supporting Documentum products for multiple geographic locations.
  • Responsible for Change Management activities, Incident Management, and Problem Management.
  • Responsible for L2 support activities and working with L3 team during patching & upgrading

Tools: used: Documentum 6, Documentum Administration, Oracle 10g R2

Technical Lead

Confidential

Responsibilities:

  • Support FirstDoc, eCTDXpress, ISIPublisher applications.
  • Responsible for Production, Validation environment issue resolution/fix, work with vendors & internal other project teams.
  • Prepare status reports, requirement gathering, performance tuning and production deployments.
  • Responsible for preparing technical documentation and provide post Go-Live support.
  • Prepare and implement application change controls and problem reports
  • Troubleshoot critical production issues affecting end-users

Tools: used: FirstDoc, eCTDXpress, JIRA, WebSphere App Server, Oracle 11g R2

Technical Lead

Confidential

Responsibilities:

  • Responsible for Leading the team from onsite for Requirements gathering & Analysis
  • Interact with client prepare migration design,risks & milestones
  • Meet with clients to identify GAPs and update the documentations
  • Sign off deliverables from clients and prepare Weekly Status reports
  • Content Migration into 2 phases from Documentum to Alfresco

Tools used : Documentum, Alfresco, Linux

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