SUMMARY:

Focused and dependable senior technical writer and editor with 17 years of experience, eight and one - half years in aerospace and five and one-half years in oil and gas, seeks a technical communication position that utilizes writing and editing expertise to design, write, publish, maintain, and provide high-quality, customer-focused technical content.

COMPUTER SKILLS:

• Access
• Adobe Acrobat
• CorelDraw 5.0
• Director 5
• Excel 2010
• FrameMaker
• FrontPage
• FullShot99
• Illustrator
• Outlook 2010
• PaintShop Pro 7
• PhotoImpact/
• PhotoImpact Capture
• Photoshop 3
• PowerPoint 2010
• PVCS Tracker
• Publisher
• QuarkXPress
• SharePoint 2010
• SnagIt 5
• Snipping Tool
• Visio 2010
• Word 2010

WORK HISTORY:

Confidential

Document Controller/Technical Editor

Responsibilities:

• Administer the corporate Documentation Register on SharePoint
• Publish documents to SharePoint and maintain the corporate Virtual Library
• Monitor to ensure all documents are complete and conform to Document Management Standard format
• Edit, revise, and reformat company-wide documentation, as required
• Apply corporate templates to documentation and build styles, as needed
• Provide SharePoint and Template to Q&HSE Managers and SharePoint Champions
• Proactively update the corporate templates

Tools: Word, Excel, Adobe Acrobat, PowerPoint, and SharePoint

Confidential

Technical Writer/Editor

Responsibilities:

• Interviewed Human Resources Department Subject Matter Experts (SMEs)/Document Owners
• Edited, modified, enhanced, and created departmental policies, procedures, processes, work instructions, forms, handbooks, and questionnaires, etc.
• Applied corporate templates to departmental documentation

Tools: Word, Excel, Adobe Acrobat, and SharePoint

Confidential

Technical Writer/Editor

Responsibilities:

• Refined and developed documentation template and coordinated the migration of existing documentation into the new format
• Created effective documentation of internal business processes, including the generation of writing guidelines for template users
• Revised existing process flows and developed process flows, including swim lanes
• Edited existing documentation and all work products; adhered to documentation standards

Tools: Word, Excel, Adobe Acrobat, and Visio

Confidential

Technical Writer/Editor

Responsibilities:

• Wrote and edited technical summaries for Confidential Space Shuttle Program meetings including on-orbit Mission Management Team (MMT) meetings, as well as for internal operations
• Maintained desk instructions for assigned tasks according to International Organization for Standardization
• Provided exceptional backup support to team members on backlog and current assignment tasks, including peer/quality review of documents

Tools: Word, Excel, PowerPoint, and Adobe Acrobat

Confidential

Technical Writer/Editor

Responsibilities:

• Proofread and edited a manual; revised graphics; upheld corporate standards
• Applied new corporate template to 10 existing PowerPoint presentations

Tools: Word, PowerPoint, and PaintShop Pro 7

Confidential

Technical Writer/Editor

Responsibilities:

• Edited and revised Confidential Managed Services documentation
• Created process flows to enhance documentation
• Captured screen shots and imported them into files

Tools: Word, Visio, FullShot99, and Excel

Confidential

Technical Writer/Editor

Responsibilities:

• Provided ROCKET (Reaching out to Optimize our Collective Knowledge for Energy Trading)
• Project support and produced meeting minutes relative to data model design and enterprise systems integration
• Interviewed Subject Matter Experts (SMEs) and updated PeopleSoft documentation for the Accounts Payable and Accounts Receivable modules
• Wrote e-Portal and data warehousing newsletter articles and developed a newsletter

Tools: Word, FrameMaker, Visio, Excel, PhotoImpact/PhotoImpact Capture, SnagIt 5, PVCS Tracker, and Adobe Acrobat

Confidential

Technical Writer/Editor

Responsibilities:

• Edited on-line, interactive Systems, Applications and Products (SAP) courses developed with Virtual Professor Author and viewed in Learning Environment to Accelerate Performance (LEAP) on the intranet

Tools: Word, Virtual Professor Author 3.0, and LEAP

Confidential

Technical Writer/Editor

Responsibilities:

• Wrote documentation from system specifications and a user interface for an electronic data capture and review application designed to support clinical trials of pharmaceuticals
• Captured screen shots and imported them into files

Tools: FrameMaker, PaintShop Pro, and SnagIt

Confidential

Technical Writer/Editor

Responsibilities:

• Developed Change Discussion Guides for the implementation of Plantware32 and the Site-wide Confidential Analytical Reporting Project

Tools: Word and Docs Open

Confidential

Technical Writer/Editor

Responsibilities:

• Interviewed SMEs and developed a software user guide for a new product release
• Revised 1,500 pages of documentation and produced Portable Data Format (PDF) files
• Converted a four-volume set of documentation into Hypertext Markup Language (HTML)
• Captured screen shots and imported them into files

Tools: FrameMaker, WebWorks Publisher 2000, SnagIt, and Adobe Acrobat