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Technical Writer And Instructional Designer Resume

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Durham, NC

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SUMMARY:

Drawing on broad experience in writing, graphic design, and cognitive psychology to create printed and online documents that are clear, visually pleasing, and persuasive.

TECHNICAL SKILLS:

Windows, Macintosh OS, Microsoft Word, Excel, PowerPoint, Visio, Dreamweaver, HTML, FrameMaker, Photoshop, Illustrator, Snagit, Acrobat, Captivate, SharePoint, RoboHelp.

EXPERIENCE:

Technical Writer and Instructional Designer

Confidential, Durham, NC

Responsibilities:

  • Created user’s manuals, training materials, marketing copy, web content, policies, procedures, and other documentation for large and small corporate clients:

Training Coordinator

Confidential, Aiken, SC

Responsibilities:

  • Managed a team of instructors to meet the needs of more than 4000 computer users on site.
  • Taught hundreds of employees in hands - on classes how to use computers (PC, Macintosh, and mainframe) and popular software.
  • Created practical user manuals, self-study courses, computer-based training, and videotapes.

Information Analyst

Confidential, Columbia, SC

Responsibilities:

  • Maintained files for payroll, billing, and collections for the Confidential .

Research Associate and Instructor

Confidential, Columbia, SC

Responsibilities:

  • Conducted research studies in human memory and perception.
  • Taught undergraduate courses in Introduction to Psychology, Principles of Learning, and Research Methods.
  • Managed the Research Methods Laboratory and supervised a dozen lab instructors for two years

Textile Designer

Confidential, Lyman, SC

Responsibilities:

  • Used digital pen and palette to create textile designs using a Confidential computer-aided design system.

Graphic Designer

Confidential, Greenville, SC

Responsibilities:

  • Designed and produced brochures, advertisements, illustrations, and company logos for local clients.

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