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Investment Banking Resume

Philadelphia, PA

SUMMARY:

  • Creating documentation and, Meeting with SMEs to define needs and gather expert and accurate information.
  • Define documentation plan and dates.
  • Detail in depth teh needs of teh document & dept. concerning new products and services both internally and client based.
  • Using GDP and GMP practices and procedures.

PROFESSIONAL EXPERIENC

Confidentia, Philadelphia PA

Investment Banking

Responsibilities:

  • Identify stocks with upside for investment
  • Manage Portfolios to a profit margin
  • Discuss & inform important portfolio investment options
  • Make margin calls
  • Set long & Short term investment strategy

Confidential

Technical Writing

Responsibilities:

  • Develop standard documentation with team who are SMEs
  • Manage team deadlines for due dates
  • Proof all current documentation
  • Write teh company BRD
  • Edit SOP’s to managements requests.

Confidential

Technical Writing

Responsibilities:

  • Develop standard documentation with team who are SMEs
  • Design SharePoint team structure
  • Manage team deadlines for due dates
  • Retrieve information from Subject Matter Experts (SME).
  • Write technical documentation (Standards, IOQ’s Work Instructions and SOP’s).
  • Use GMP practices
  • Create work instructions and specification documentation

Confidential

Technical Writing

Responsibilities:

  • Develop standard documentation
  • Manage in - house documentation
  • Attend development meetings
  • Create and Organize SharePoint folders
  • Act as a Subject Matter Expert (SME) on certain projects.
  • Write technical documentation and edit current technical documentation to make readable for business groups.
  • Utilize GDP when creating documentation

Confidential

New Products & Services Director of Technical Writing

Responsibilities:

  • Develop standard documentation
  • Set up online
  • Develop curriculums
  • Manage in-house & client documentation
  • Attend development meetings
  • Showcase tools to project managers
  • Research & suggest document management tools and strategies
  • Employ GMP when dealing with writing or editing documtation
  • Work to has one singular location for documentation
  • Clean up current structure and begin to unify path going forward
  • Interact with technical Subject Matter Experts (SMEs), particularly Software Developers in order to elicit & document technical explications of software/tools for NPS Corporate Products
  • Demonstrate ability to assist in translating user-manuals & technical documentation into to software end users
  • Create Corporate Product
  • Create UAT documentation

Confidential

Lead Technical Writer Newark NJ

Responsibilities:

  • Develop standard documentation
  • Set up SharePoint structure
  • Followed GDP when writing and storing documents
  • Conduct Pre-Migration meeting
  • Work with Web Service on issues
  • Create Specifications documentation

Confidential

Lead Technical Writer

Responsibilities:

  • Develop standard documentation
  • Conduct meetings with SME’s
  • Submit drafts for approval to appropriate business line
  • Write documentation (user documents, business requirement doc, etc.)
  • Attend update meetings and participant in white-boarding design sessions
  • Put pertinent information online
  • Create SharePoint folders for organization and final product posting
  • Work with programmers and DBA’s on Updating Spec documentation

Confidential

Testing & Technical Writer Hopewell NJ

Responsibilities:

  • Write & develop test case scenarios
  • Run teh test cases, conduct UAT testing
  • Document results of test cases and coordinate testing using GDP &GMP
  • Write documentation (user documents, business requirement doc, etc.)
  • Attend update meetings and give reports
  • Track errors in functionality send reports to programmers group
  • Wrote UAT testing documentation

Confidential

SharePoint Migration Specialist & Senior Tech Project Writer

Responsibilities:

  • Identified items that need to be migrated from eRooms to SharePoint
  • Created spread sheet for all manual migrations
  • Sent out timely updates of status
  • Followed strict timetables for project completion
  • Utilized tools for system migration and manually migrated additional items as identified
  • Tracked manual migration via excel spread sheet to keep files anchored to metadata
  • Technical writing, documenting project timetables, creating and editing metadata
  • Run UAT testing and record results
  • Analyze requirements, submit test plan, tested migration process plan & produced reports

Systems Engineer/Project Management/Technical Writing/Trainer

Confidential

Responsibilities:

  • Create and manage project documentation in SharePoint & Created folder structure
  • Update server documentation for field teams using MS word, snag-it, adobe frame maker
  • Schedule and send identifiable information to FBI investigations dept
  • Manage user accounts
  • Create and edit user records
  • Created test procedures and ran test on teh process to check for errors
  • Troubleshoot network connectivity
  • Troubleshoot HD card printers
  • Correspond with Government personal on project scope
  • Research, evaluate, and recommend new documentation tools and methods
  • Trained users on SMART card use
  • Government SMART card issuance & activation
  • Region 3 project tracking & reporting
  • Trained managers on site locations for Smart card issuance
  • Wrote implementation and specification documentation along with user docs.

Confidential

SharePoint Site Management /Technical Writer

Responsibilities:

  • Create and manage all Network Engineering documentation (MS word, snag-it, adobe frame maker, visio)
  • Create Schematic Diagrams & ran UAT testing
  • Attend architecture and design meetings on and off site (SOA)
  • Interacted with teh SharePoint tech teams in US and Europe
  • Design and implement SharePoint site and structure
  • Create document storage plan (SharePoint repository)
  • Create SharePoint user accounts and grant access
  • Work with U.S. and international SharePoint Sites
  • Travel to other company locations in teh U.S.
  • Design and implement SharePoint document strategy and move pertinent docs to SharePoint
  • Work with numerous departments to help clean up documentation, create new docs and produce new docs
  • Worked with teh architecture dept documenting SOA
  • Gave access rights to folders and files in SharePoint
  • Administered account creation in SharePoint
  • Develop documentation project plans and timelines

Confidential

Senior Technical Writer

Responsibilities:

  • Create technical documentation (MS word, snag-it)
  • Create Schematic Diagrams (visio)
  • Attend meetings
  • Work with business on requirements
  • Work with programmers and business managers to retrieve information for documentation

Confidential

Senior Project Technical Writer

Responsibilities:

  • Creation of technical documentation UAT (MS word, Excel & visio)
  • Creation of Schematic Diagrams (visio)
  • Attend weekly status meetings
  • Create, add and administer folder structure for documentation in eRooms
  • Write user documentation (MS word)
  • Write administrative guide
  • Write technical manual
  • Write a traceability matrix for project documents
  • Manage all project documentation in SharePoint
  • Interacted with teh Documentum tech teams in US and France

Confidential

Document Archive Manager / Technical Writer

Responsibilities:

  • Manage controlled R&D documentation through documentum
  • Provide Guidance & ensure Good Document Procedures (GDP) in a GXP environment
  • Archive all projects turned over for R&D
  • Maintained log of documents signed in and out
  • Trained individuals on full documentation process
  • Checked validation documentation for completeness
  • Responsible for creating and administration of all Document Control Numbers (DCN)
  • Write new protocol documentation for inter company procedures as well as SOP’s
  • Migrated information from shared drives to Documentum
  • Followed compliance guideline
  • Managed, created and administered structure in Documentum

Confidential

Technical Writer/ Administration / Online Facilitator/Wireless testing

Responsibilities:

  • Trained sales reps and specialty rep trainers in class and online
  • Created and managed online live classes via CENTRA
  • Carried out technical lead duties for trainers in online live Web classes
  • liaison for all online classes
  • Manage user accounts
  • Wireless liaison for CDMA technology dealing with EVDO
  • Setup and administer online conferences
  • Technical writing for wireless and online conferencing
  • Worked with SOA using servers to produce sessions
  • Perform backups & restores to servers and databases
  • Created Wireless card instructions with frame maker for web access
  • Technical writing of server backup & database backup procedures
  • Crisis management, switch to backup servers when issues arise keeping operations smooth
  • Create reports and instruction manuals for IT practices.
  • Creating SOP documentation in a GMP environment
  • Created folder structure and update documents in SharePoint
  • Managed class material in folder structure
  • Created and managed folder structure
  • Delivered information on functionality of Centra program for interested parties
  • Created test cases and expected results, tested connections and performance
  • Ran test cases over and over to get a true final result recording
  • Wrote conclusions and gave recommendations based on recorded results
  • Created and Ran UAT testing based on expected results

Confidential

Internet support/Peer & Support

Responsibilities:

  • Support connectivity issues with cable modems
  • Support of Email products
  • Sales of high speed & home networking product
  • Troubleshoot router issues (connectivity only)
  • Complete paperwork & documentation when necessary
  • Technical writing improving team support and customer focus
  • Wrote inter company technology paper on emerging 802.16 and its application
  • Manager’s assistant for group and team meetings
  • Trained new hires on Confidential systems

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