SUMMARY:

More than twenty years of experience in the technical documentation profession Extensive experience across a broad spectrum of industries and technologies Outstanding written English skills Skilled in major document authoring applications: capable of learning new applications ‘on the fly’

AUTHORING SOFTWARE EXPERTISE:

Microsoft Word

Microsoft Visio

Microsoft PowerPoint

Microsoft Outlook

Adobe Acrobat

Microsoft Excel

Microsoft Project

SourceForge/TeamForge

CorelDRAW

Novice:

SnagIt 11

Dreamweaver 8

Adobe FrameMaker

Adobe Photoshop

AutoCAD (R13)

IBM Lotus Notes

PROFESSIONAL EXPERIENCE:

Confidential, Garden Grove, CA

Responsibilities:

• Conducted Internet searches for potential positions as a technical documentation specialist.
• Interfaced with technical recruitment specialists.
• Interviewed with entities looking to hire or contract with technical documentation specialists (or related positions).
• Recuperated from two major medical events which required hospitalization.

Confidential, Anaheim, CA

Technical Writer

Responsibilities:

• Developed Excel matrices.
• These were used to track the in corporation of Confidential - mandated French-language warnings (and other instructions) into packaging labels for advanced-technology lighting products destined for sale in Canada.

Confidential, Carson, CA

Tech. Writer

Responsibilities:

• Developed and edited procedural quality documentation (quality procedures, work instructions, “turtle maps” and forms) in preparation for an annual audit of processes used for the production and testing of aerospace-grade fasteners.
• These audits were performed both by ALCOA management and external audit agencies.

Confidential, Los Alamitos, CA

Technical Writer

Responsibilities:

• Developed procedural documentation for a software application.
• This application was to be used to manage and track the transportation and delivery of motor vehicles from distribution centers to automotive dealerships.

Confidential, Fullerton, CA

Technical Writer

Responsibilities:

• Developed engineering documentation for the following:
• Advanced cockpit security systems designed for use in commercial aircraft; Fresh water supply systems designed for use in commercial and civilian aircraft.
• This included procedures for overhaul of water system assemblies and components.

Confidential, Lake Forest, CA

Technical Writer

Responsibilities:

• Developed, edited and managed the following engineering documentation for advanced in - flight entertainment (IFE) systems:
• Requirements documents, used to set the ground rules for the services a particular air carrier's IFE system would provide;
• Acceptance test procedures, used to determine whether an air carrier's IFE system performed in accordance with the requirements documents.

Confidential, Torrance, CA

Technical Writer

Responsibilities:

• Developed, edited and managed Test validation documentation, installation documentation, and work instructions for electric and hybrid power systems designed for use in medium- and heavy-duty trucks and buses
• In-house quality-improvement (ISO) documentation; Procedures (including Visio flowcharts) for use of the company's parts database.

Confidential, Seal Beach, CA

Technical Writer

Responsibilities:

• Developed maintenance documentation for utility-grade solar electricity generation systems.

Confidential, Irvine, CA

Technical Writer

Responsibilities:

• Developed, edited and managed
• User documentation for “next-generation” E-commerce transaction software applications;
• Process documentation for software development;
• Standard operating procedures for re-start of server networks;
• Content for use on the Confidential website.

Confidential, Los Angeles, CA

Technical Writer

Responsibilities:

• Developed engineering documentation for maritime ballast water treatment systems.
• These systems used an “oxygen-stripping” process to:
• Prevent migration of invasive marine species inside the ballast tanks of large ocean-going vessels; Forestall corrosion inside said ballast tanks.

Confidential, Los Alamitos, CA

Technical Writer

Responsibilities:

• Developed, edited, finalized and published the following engineering documentation:
• Acceptance test procedures, qualification test procedures, and qualification test reports for pressure/temperature ducting systems designed for use in commercial and military aircraft; Requalification test procedures used to test cryogenic rocket fuel piping systems.

Confidential, Irvine, CA

Technical Writer

Responsibilities:

• Compiled, developed and published (in accordance with ATA i2200 standards) an Optional Part Number Catalog (OPNC) containing more than 10,000 individual line items and listing more than 500 individual suppliers.
• Developed a work instruction (including a Visio flowchart) which detailed the OPNC revision process.
• This was to be used for the production of future OPNC updates.

Confidential, Newport Beach, CA

Technical Writer

Responsibilities:

• Operation and maintenance documentation for E - commerce transaction software applications;
• User documentation for E-commerce transaction software applications;
• Software development life cycle (SDLC) process documentation;
• Visio diagrams of data transmission/server networks;
• Other special documentation on an ad hoc basis.