Technical Writer (Consultant) Resume New York, NY - Hire IT People

SUMMARY:

SKILL:

Excellent written and oral communication skills

Microsoft Word and Excel

Confluence

C Programming

Git

EXPERIENCE:

Confidential, New York, NY

Technical Writer (Consultant)

Responsibilities:

Created and edited knowledge base documents to support digital advertising:
Composed API documents for reporting modules.
Enhanced existing document suite to reflect current functionality of web application.
Wrote implementation document for cutting edge advertising solution.
Created user guide for revamped software package.
Improved documentation on external wiki.

Confidential, Hauppauge, NY

Senior Software Engineer/Technical Writer

Responsibilities:

Created and edited documents for diverse audiences (using Microsoft Word):
Wrote user Release Notes for 20+ software updates.
Crafted special Release Notes for security module that facilitated clients’ HIPAA compliance.
Formulated procedural documents for internal maintenance processes.
Created test plans and test matrices for use by QA.
Drafted installation guides.
Composed specifications and implementation plans for product enhancements.
Consulted with SMEs to extract essential information.
Proofread issues of quarterly customer newsletter.
Improved internal content written by SMEs.
Initiated standards for synopses of completed programming projects.
Composed and edited HELP screens and error messages.
Developed applications (using C):
Increased capacity of patient file over 1000% by upgrading file structures and converting data.
Programmed enhancements and bugfixes to facilitate filling prescriptions.