Technical Writer Resume Profile
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WORK HISTORY
Confidential
Technical Writer
- Supported and managed internal service catalog, acting as service expert and efficient department router.
- Maintained employee database
- Created and reviewed technical documentation
- Updated online service catalog
- Answered queries via Outlook and phone
Confidential
Electronic Medical Records Transition Volunteer
- Expert consultant assisting in the management of transitioning from a traditional paper medical record system to an electronic one enabled by a newly purchased software package from an external vendor.
- Met with physicians weekly
- Customized default medical templates
- Updated the staff software user guides
- Catered to users at all technical levels
Confidential
- Served as interface between facilities administration and maintenance crews more than 60 people
- Maintenance Dispatcher 1 of 2
- Assessed priority of requests
- Daily data entry into an asset-based system
- Effectively worked among multiple unions
- Ran daily, weekly, and monthly reports
Confidential
Carpenter
- Simultaneously managed long-term remodel/renovation project and filled in as general carpenter as necessary
- Provided input for the remodel vision
- Brokered deal for property sale
- Worked physically hard daily
- Overjoyed customers with quality of work
Confidential
- Served as half of a tutor duo to groups of two to eight students in grades 6-12
- Foster Youth Group Home Tutor
- Supervised at-risk youth in group homes
- Served as both tutor and mentor
- Wrote performance evaluations for students
- Produced measureable improvements
Confidential
Office Assistant
- Gathered agricultural data from counties
- Calculated statistics and created graphs
- Worked frequently with Microsoft Suite
- Performed database accuracy sweeps
- Contact members to check satisfaction
- Informed public about ag health issues
Confidential
Math Tutor and Supplemental Instructor
- Repeated lessens of particular difficulty in new ways for students needing extra help
- Lead sessions of 4-12 students
- Set schedule with student group
- Identified students' needs
- Tailored lesson plans
- Translated complex and technical concepts
Confidential
Traveling Sales Associate
- Completed training and constantly
- traveled to perform sales demonstrations
- Regularly demonstrated products
- Attended regional leadership conference
- Earned multiple sales awards
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