Senior Technical Writer Resume Profile ,MA - Hire IT People

Qualifications in Summary

Over 13 years experience as a Senior Technical Writer
Wrote and edited operation and maintenance technical manuals in MIL-STD-40051-2 format for the Confidential
. Tagged all content in XML in accordance with MIL-HDBK-2361C
Three years Documentation Management experience. Managed software technical documentation group of eight writers and an editor
Expert knowledge of Windows and Macintosh environments, both software and hardware.
Created, edited, and produced IT-related procedural documents and instruction guides explaining hardware implementation, network configurations, backup/restore procedures, and database how to documents
12 years web development and on-line experience. Extensive knowledge of HTML, CSS, XML, Javascript, PHP, and SQL. Wrote end user documentation, web content, and online help text for multiple web sites. Created internal reference documents explaining web application flow, database documentation, and detailed programming specifications
Expert knowledge of Adobe Dreamweaver, Microsoft Word, Adobe Acrobat Professional, and Adobe Photoshop. Extensive experience using ArborText XML Editor, Microsoft SharePoint, Adobe RoboHelp, and Adobe Framemaker.
Secret security clearance

Employment History Confidential

Senior Technical Writer and Editor. Wrote and edited U.S. Army operation and maintenance technical manuals in MIL-STD-40051-2 format and XML tagged content in accordance with MIL-HDBK-2361C. The tools used in this project include Microsoft Word, Adobe Acrobat Professional, ArborText XML Editor and Adobe Photoshop. Developed the team's XML guidelines checklist, reviewed peer documents to ensure XML compliance, helped to develop new hire training program, and maintained the team's network servers.

Confidential

Web Applications Developer. Maintained corporate web site, posted breaking news, developed custom PHP/SQL web-based applications, created photo/video galleries, and provided software support/training. The tools used in this job included Saxotech Editor, Microsoft Office, Adobe InDesign, Adobe Photoshop, and Media Grid digital media processing services. Wrote procedural and reference documentation for web applications and end-user how to documents.

Confidential

Designed, developed, and implemented new web sites based on customer specifications. Wrote custom PHP/SQL/Javascript web applications for small businesses. Installed operating systems and applications on Macintosh, PCs and laptops. Conducted individual and group training classes in Microsoft Office, Adobe Dreamweaver, and HTML. Wrote procedural documents, training guides, and on-line help text for multiple clients.

Confidential

Senior Lotus Notes Applications Developer and Administrator. Designed, wrote, and supported corporate Lotus Notes databases and intranet applications for 400 users. Maintained corporate Lotus Notes servers at home office and at twenty-two stores located throughout New England. Supported Visual Basic interface between in-store AS/400s and Microsoft SQL servers. Supported Help Desk with all Lotus Notes issues. Wrote extensive internal documentation about hardware setup and maintenance, backup/restore procedures, and how to documents for internal IT staff.

Confidential

Senior Web Applications Developer. Designed, wrote, and maintained Lotus Notes applications on the team that was responsible for the Lotus corporate web site. Extensive experience in Lotus Notes, Domino, SQL, XML, Javascript, and HTML. Wrote detailed specifications and flow charts to document web applications. Created style sheets and schema for XML-based RSS feeds.

Confidential

Designed and created internal workflow database applications to support the development and support groups. Wrote detailed project specifications, procedural documentation, and reference guides. Created web-based internal training classes and videos.

Confidential

Created tools, developed workflow procedures, and researched new documentation methods to support the technical writing group. Converted all paper documentation 100,000 pages to Adobe Acrobat format for CD distribution.

Confidential

Managed documentation group of eight writers and editors. Wrote project specifications, developed detailed style guides, advocated for documentation on software project teams, managed day-to-day activities of the writing and editorial staffs, and wrote end-user documentation and online help text as needed.

Senior Technical Writer

Wrote, edited, and produced end-user documentation and online help text for AS/400-based Accounts Payable, Accounts Receivable, Payroll, and Personnel software applications.

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Senior Technical Writer Resume Profile

MA

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