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Technical Writer Resume

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Sunnyvale, CA

SUMMARY

  • Managing technical documentation project by defining, planning, creating, editing, and updating operational manuals, maintenance, API, and test guidance documentation for engineering audience
  • Researching engineering information, technical functional specifications, user interface designs for documentation purposes
  • Managing documentation content project with close cooperation with development, user support teams, marketing and business analysts
  • Coordinating the layout and organization across the documentation libraries, including technical material in various publications formats
  • Acquiring and organizing basic source material, including applicable specifications, engineering writing and drawing packages
  • Solving complex documentation problems where analysis of situations or data requires an in - depth evaluation of various factors
  • Providing leadership by managing and organizing the work and resolving problems
  • Developing and testing programming examples for delivery with documentation libraries
  • Compiling and editing knowledge base and troubleshooting reference entries
  • Providing software and API localization for multi-language audience, including preparation and revision of the technical documentation for translation into different languages
  • Conversion of program-generated documentation to publication formats HTML, PDF, converting the library to topic-based documentation utilizing the DITA XML technology
  • Planning and developing XML-based and HTML-based documentation for online and printed use
  • Creating descriptions of complex technical content based on software and hardware testing
  • Creating and managing indexing systems for documentation libraries

TECHNICAL SKILLS

Working knowledge of programming and scripting languages: C/C++, Java, Perl, Tcl-Tk, JavaScript, PHP, HTML, XML

Understanding hardware programming languages: VHDL, Verilog, SystemC, TLM

Expertise in using: Linux, Unix, Mac, Windows operating systems, MS Office, MS Visual Studio

Expertise in using publications tools: Adobe FrameMaker, Illustrator, Dreamweaver, RoboHelp, Acrobat, MadCap Flare, Wiki, JavaDoc, Doxigen, DITA XML

Expertise in working with CMS (content management systems) like: Documentum, EDMS.

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Lead Technical Writer

Responsibilities:

  • Developed, maintained, tested, managed, and delivered technical user manuals describing electronic designs of DDR memories (including physical layers and controllers)
  • Maintained and enhanced the document-generation automated scripts utilizing Perl, Tcl, and custom tools

Confidential, Santa Clara, CA

Technical Writer

Responsibilities:

  • Creating, designing, writing technical documentation: Development Guides, References, API guides and references using Doxygen, Git, ePublisher, MS Office, MS Visio.
  • Creating architectural and functional diagrams of software products for user documentation, providing examples of documented APIs.

Confidential, Sunnyvale, CA

Technical Writer

Responsibilities:

  • Researched, designed, developed API documentation for navigation software kits on mobile devices running on iOS and Android systems, including JavaScript and REST request-response maps and traffic API utilizing Confluence WIKI as the writing/editing tool to produce HTML and PDF output of the user documentation
  • Designed and developed common user documentation structure, including editing base and output system by creating custom CSS and HTML configurations

Confidential, San Jose, CA

Technical Publications Consultant

Responsibilities:

  • Managed documentation and content systems projects for software products, hardware systems simulation tools
  • Created, developed, and tested graphical support to illustrate the concepts, tools, and technologies
  • Performed the functional role of technical documentation lead supporting the system-level design development team, took active part in cross-functional team planning and research
  • Created and maintained API documentation utilizing UML for various interfaces and libraries, such as based on C/C++, Java, Tcl.
  • Developed and tested examples of functional designs in C/C++/SystemC, Java, VHDL, Verilog and API (VPI and VHPI)
  • Coordinated documentation development for C/C++/SystemC and HDL with related technologies, such as AMS, PSL, and ABV
  • Conducted technical reviews for the new and updated documentation with product engineering, application engineering, product validation teams
  • Introduce and develop innovative ideas both in the publication group and at cross-functional level

Confidential

Database Developer / Report Designer

Responsibilities:

  • Developed, maintained, and provided technical support for a transportation management software system
  • Developed user-defined functions using the Delphi and Borland C++ IDE
  • Wrote stored procedures, triggers, cursors, embedded SQL statements
  • Provided user documentation support by creating technical papers, contributing to the support/troubleshooting database and to

Confidential

Programming / Database Management Instructor

Responsibilities:

  • Held the position of a programming department instructor
  • Provided instruction in programming languages: Java, C++, Visual Basic
  • Updated and edited student learning guides, tutorials, and other educational and instructional material
  • Participated in developing training courses in programming and database management
  • Provided instruction in relational database management systems: MS SQL, Oracle, Access
  • Provided instruction in operating systems: Windows, UNIX (SCO), Linux

Confidential

Software Telephony System/Database Developer

Responsibilities:

  • Developed a telecommunication software system utilizing C/C++ with Win32 and NMS API, Visual Basic, Java, JDBC, ODBC, MS SQL Server 7, and reporting tools (Crystal Reports)
  • Created software documentation: user manuals, API reference guides, report specifications, program descriptions utilizing MS Word, RoboHelp, FrameMaker
  • Provided technical assistance, assessment, review, product evaluation, holding regular meetings with the end user for training and instructional purposes

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