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Technical Writer Resume Profile

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Experience

Confidential

Technical Writer

Responsible for project managing, designing, authoring, editing and publishing end user documentation. Projects also include SDLC compliance documentation, code level documentation, Microsoft .NET business rule documentation, database documentation and software development business analysis serves as liaison between Finance and IT departments .

Senior Compliance Technical Writer, BCD Travel

Confidential

  • Responsible for project managing, designing, authoring, editing and publishing compliance and
  • security communications for global corporate security team at BCD Travel. Projects included global
  • security policies, global fraud alerts and compliance procedures PCI, ISO, SOX .

Engineering Technical Writer, Verisk Analytics

Confidential

  • Responsible for designing, authoring, editing and publish technical and user documentation for
  • software development and product development groups. Executed successful compliance
  • projects for Confidential finance projects.

PCI Compliance Project Manager

Confidential

  • Organized, designed, developed and implemented documentation policies and procedures
  • initiative for Payment Card Industry IT compliance audit performed by Symantec, Inc.
  • Performed Microsoft .NET application and SQL database documentation at code level.

Grant Writer, Consolidated Industries

Confidential

  • Wrote and administered successful grant applications for 225,000 of funds from the State of
  • Alabama, 100,000 of Federal funds from the United States Department of Housing and Urban
  • Development and 75,000 of corporate funds from CVS Pharmacy.

Technical Writer

Confidential

Staff Writer

Confidential

Writing Instructor

Confidential

Expertise

  • Compliance Communication
  • Finance Communication
  • Technical Writing
  • Content Management
  • Project Management
  • Online Help
  • LMS/CMS Systems
  • Data Visualization
  • Training

Tools

  • Adobe Creative Suite 6
  • Microsoft SharePoint 2013
  • Adobe Robohelp10
  • Adobe FrameMaker 11
  • Microsoft Project 2013
  • Adobe PhotoshopCS6
  • Microsoft Visio
  • Advanced Microsoft Office
  • Visual Studio 2013

Industries

  • Finance/Insurance
  • Compliance
  • Travel
  • IT/Software Development
  • Risk Management
  • Healthcare
  • Architecture/Engineering
  • Education
  • Government

Projects

  • Compliance Audits
  • CMS/Web Portals
  • Strategic Communications
  • User Guides/Manuals
  • Hierarchal Help
  • Reference Guides
  • Technical Manuals

Technologies

  • Microsoft .NET
  • DITA
  • C
  • XML
  • SQL
  • BizTalk Server
  • HTML/DHTML/CSS
  • JAVA

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