PROFESSIONAL SKILLS

• Microsoft Exchange 2010, 2007, 2003
• Exchange Server 2007, 2003, 2000 and 5.x
• Windows Server 2008, 2003, 2000 and NT
• Active Directory, Design, Migration and Implementation
• Windows Clustering, Exchange Clustering, Hardware Software Load Balancing
• Microsoft Servers including SQL Server, Small Business Server
• Microsoft Applications including Office, Visio, Virtual Server Virtual PC

SOFTWARE/LANGUAGES/PACKAGES:

OPERATING SYSTEMS:

COMMUNICATIONS/TECHNICAL SUPPORT:

Experience

Confidential

Exchange 2010 Consultant

• Planned out fault tolerent requirements between Main Data Center and DR site for Exchange 2010 and office 365
• Provided guidelines for importing .PST to Exchange 2010
• Designed and architected migration plan for Exchange Server 2007 server for 5,000 users to Exchange 2010 Hybrid configuration with Office365 Government cloud. with a highly available, fault tolerant infrastructure
• Designed integration of Office365 to Exchange 2010 organization both internal and external using Active Directory Federation Services 2010 and Forefront Identity Manager 2010
• Created migration plan of legacy PKI SSL based secure email system to McAfee based system.
• Disseminated all relevant technical aspects of the project to all project stakeholders and project engineers
• Created disaster recovery documentation, server build documentation and visio diagrams
• Created migration scripts for upgrading legacy Exchange Address Book LDAP filters to OPATH version

Confidential

Microsoft Exchange 2010 Consultant

• Developed project plan for migrating 36000 users from Exchange 2003 to Exchange 2010
• Created change requests for approval from change management board
• Developed vbscript and powershell scripts to correct active directory entries, and registry changes to be executed by end-user workstations
• Provided backup strategy and failover technical integration for backups and eDiscovery using Netbackup and Enterprise Vault for Exchange 2010.
• Performed detailed Active Directory heath checks, incident response, problem resolution, root cause and provided detailed reports.
• Addressed technical questions regarding architecture, implementation, and administration of Exchange 2010 system
• Provided operational support of the Office 365 BPOS environment.
• Provided Tier 3 engineering Exchange Server support for 36K internal customers
• Resolved Exchange connectivity and functionality issues
• Resolved issues with test environment
• Tested production servers for migration readiness and misconfigurations

Confidential

Sr. Technical Lead Active Directory

• Performed the architecture, designing, documentation and implementation of Active Directory and Exchange 2007 to Exchange 2010 for 20,000 users
• Architected and supported team lead for Exchange 2003 to 2007/2010 rollout for approximately 1,000 mailboxes
• Designed high availability configuration, disaster recovery, storage group layout and routing topology, balanced volume for mailbox stores
• Applied managed mailbox policies, corrupted databases, restructured public folder design, addressed server/mailbox migration issues
• Decommissioned Exchange 2003 Servers
• Executing the migration process using the Quest NDS Migratory, GroupWise Migrator, QMM AD and QMM Exchange tools along with addressing and issues before and after the migration
• Provided Tier 3 engineering OCS support for 40K internal customers
• Documented OCS Architecture
• Exchange Organization Update for the QMM Console with Exchange Plug in to support Exchange migration
• Documented OCS Backup and Restore strategy
• Documented current state of all OCS server roles
• Designed OCS SCOM monitoring standards dashboards for Executives, Administrators, Developers/Engineers
• Lync Server 2010 design and configuration
• Migrated all servers from Windows 2003 to Windows 2007 servers
• Configured redundancies for data protection on the all servers
• Implemented Disaster Recovery simulation between company sites
• Installed, Monitored, and Configured Antivirus Trend Micro services on Exchange servers
• Installed, configured, and managed Exchange Backups NT Backup Veritas NetBackup and offsite storage
• Developed a provisioning system which allows multiple billing systems to provision services on shared LDAP entries. This system allows an individual subscriber to have one shared set of credentials for services managed by different billing systems
• Upgraded Symantec Mail Security appliances
• Defined the architecture and security configuration requirements for Windows 2008 R2 x64
• Configured a viable Active Directory user and messaging resource forest using ILM to sync enabled and disabled user objects
• Worked with project stakeholders to ensure project success
• Supervised testing endeavors
• Maintained user groups, accounts, and permissions
• Defined monitoring and reporting requirements
• Trained administration staff on Office Communications Server and Exchange Server maintenance and troubleshooting
• Migrated accounts, groups, and mailboxes across forests
• Configured Solutions for name resolution methodology DNS WINS
• Implemented Unified Access Gateway Servers UAG Servers as a reverse proxy
• Configured Routing, Remote Access, VPN
• Designed LAN/WAN architecture, including IP subnet calculations configuration
• Worked with other groups to provide a functional backup / recovery solution for Exchange
• Daily user support, on-call rotation, SMTP troubleshooting, SPAM filter configuration, and Exchange 2003 maintenance

Confidential

Sr. Exchange Architect/Administrator

• Exchange 2003 to Exchange 2007 to Exchange 2010 migration planning, management, and execution.
• Designed and administrated server consolidation program through use of VMware ESX server and VMware VirtualCenter for over 45 ESX hosts and 750 Virtual machines production environment.
• Designed the performance monitoring processes and improved disaster recovery processes to utilize virtualization benefits, instrumental to setting best practice process and procedures, and utilized PowerCli and PowerShell scripting to maximize administrative efforts.
• Designed, implemented, and documented Exchange Server 2007 migrations for clients throughout the Midwest and East Coast.
• Designed and implemented Microsoft Exchange Server and Office Communications Server infrastructures
• Architecture plans and implementation of Exchange 2010 architecture, high availability and disaster recovery designs.
• Performed the design and implementation of a new Highly Available and Disaster Recoverable Exchange migration design.
• Developed custom solutions and reconfiguration plans for the existing Exchange 2003 and 2007 co-existence environment.
• Provided 2nd 3rd Level Lotus Notes / Domino Server operational and project-related support to internal/external users.
• Coordinated efforts between multiple departments, clients and vendors
• Administered numerous Active Directory objects, Domains, trusts and overall Exchange Server organization
• Designed a stretched cluster environment CCR for High Availability and SCR for Disaster Recovery across 3 Datacenters.
• Scripted the migration of user mailbox from Exchange 2007 to Exchange 2010:
• Introduced and designed new client/server enterprise environments
• Presented potential architectural options for prospective and existing clients
• Defined standard operating procedures for MS Exchange migration and administration
• Designed and implement Exchange catastrophic loss disaster recovery plan practice plan/schedule
• Contributd client requirements, technical data, and effort estimates for use in Statements of Work SOW .

Confidential

Sr. Business Systems Engineer

• Created and proposed infrastructure requests for changes to BP Worldwide Change Advisory Board for approval of projects.
• field engineers in installing and upgrading server systems
• Sought out approval to all related owners of systems related to changes and answered any questions relating to a project.
• Researched, developed and tested WMI, VB and WSH scripts for migration of system configurations from old systems to new systems.
• Resolved issues that occurred in the migration process through coordinated efforts from vendors and in-house IT staff.
• Took responsibility for the success or failure of a project while still working under the guidance of peers within a team environment to better the analysis process for the success of the company and project itself.
• Coordinated with hardware and software vendors to establish system requirements and objectives for proposal to BP management.
• Installed, configured and migrated file servers to Netapp SAN servers.
• Installed and configured server software on remote servers according to BP and departmental policies
• Decomissioned servers according to BP policies and procedures
• Setup and preconfigured servers to be sent to remote locations
• Provided highest level support for end users involved in migration project
• Created queries in SQL and visual basic to create reports needed for creating project proposals.

Confidential

Business Systems Analyst

• Created and presented IT projects to management showing depreciation, ROI and cost benefit analyses.
• Installed and setup Windows 2003 Server and active directory schema, security, file shares, login scripts and integration with AS/400.
• Coordinated end of month and end of year system processes with accounting department and resolved any discrepencies.
• Successfully upgraded AS/400 operating system from V5r1 to V5r3 and upgraded ASP drives to larger capacity.
• Designed, configured and migrated Microsoft Exchange 2003 messaging server with high availability and integration with Barracuda email security appliance.
• Migrated users from old domain pop3 accounts to Microsoft Exchange 2003 server
• Implemented upgrade project of ERP software VAI System 2000 V3.4 to V3.7.6.
• Created and edited system reports using SQL, Query/400 using data files from VAI System 2000
• Created and presented IT projects to management showing depreciation, ROI and cost benefit analyses.
• Sourced out and evaluated IT equipment and vendors.
• Setup centralized security server for network accountability and auditing.
• Documented all aspects of corporate IT infrastructure.
• Trained end-users on how to use IT resources efficiently.
• Modified and created various Visual Basic and SQL programs for reporting, maintenance and automation of various business procedures and operations.

Confidential

IT Consultant

• Created and presented IT projects to management showing depreciation, ROI and cost benefit
• Re-designed and managed the enterprise Active Directory and Exchange architecture
• Performed upgrades MS Exchange 5.5 to 2000 and 2000 to 2003
• Removed all old 5.5 servers from the environment and switched over to native mode
• Prepared brand new servers for clean Exchange installation, which include disk partition, disk formatting and RAID configuration
• Designed storage solution, front-end/back-end topology, distributed sites infrastructure, back-end active/passive cluster, secure access for external clients using ISA Server in a DMZ , custom mail routing scheme, OpenLDAP based address book support, anti-virus protection, backup policy and disaster recovery plan
• Daily support and migration planning for user bases of over 30,000 users in multiple environments.
• Used OpenLDAP on Linux and OpenBSD to provide global address book and roaming Netscape profile solutions for small businesses
• Daily management, analysis, and troubleshooting of 9000 Lotus Notes 6.5.2 mail files/users
• Evaluating customers' existing technical environments
• Determining customer's present and future needs.
• Periodically defrag, runs consistency checks on Exchange databases and repaired corrupt databases as and when necessary
• Installed anti-virus, anti-Spam, management and compliance tools updating definitions
• Monitored daily backup jobs on Exchange servers and implement tape rotation policy
• Design and document migration strategies
• Test and implement Lotus Notes/Domino connectors for MS Exchange
• Design and document disaster recovery procedures
• Define, document, and implement standard operating procedures
• Develop training plan and materials
• Train/mentor messaging team staff
• Develop custom LDAP queries and updates for the Exchange organization
• Resolve mission-critical messaging issues, serving as an escalation resource
• Research new trends and technologies
• Provide 3rd tier technical support for Microsoft Exchange 5.5, 2000, 2003

Confidential

Network Technician/Systems Analyst

• Resolved security issues with Ceridian HR/Accounting system and migrated legacy data to Microsoft Excel for auditing.
• Coordinated with telecom providers regarding migration of digital circuits with U.S. Federal Reserve and SWIFT secure monetary transaction service.
• Setup undocumented Digivoice voice recording system for monitoring and logging of all telephone conversations between customers and bank representatives saved company over 15,000 for a new system.
• Modified custom MS Access based Visual Basic application with enhanced functionality to allow the automatic translation of numbers to words and to limit the maximum amount money a check can be printed with.

Confidential

DSL Engineer

Held responsibility for providing DSL highest tier technical support for over 1.5 million national verizon business customers, utilizing HP Openview, Fujitsu Speedport, and Alacatel diagnostic software to diagnose entire connection from customer demarcation point to head office and rebuild private virtual circuits, synchronizations to ASAMS/DSLAMS and assignments on Redback routers and Lucent switches.

Confidential

IT Administrator

• Successfully upgraded entire network from 10BaseT to 100BaseTX and upgraded network wiring.
• Migrated MAS90 ERP server to upgraded server.
• Upgraded MAS90 ERP software and customizations to newer version.
• Worked with ERP developers to implement new functionalities.
• Setup Active Directory infrastructure using VB and WMI scripts.
• Migrated 250 users from Lotus Notes Domino server to Microsoft Exchange 2000 server

Confidential

Exchange Consultant

• Migrated 2,000 users on cc:Mail Postoffice and router in Novell 4.11 and 3.12 mixed WAN environment, to Microsoft Exchange 5.5.
• Designed and tested backup and restore procedures
• Resolved compatibility issues, and software/hardware upgrades

Confidential

Systems Administrator

• Provided comprehensive information systems support and network administration for over 1400 client systems in multi-protocol routed 10BaseT Ethernet environment, with additional responsibility for network systems management of 13 departments.
• Installed and supported database client applications, assisted application developers in solving mainframe-printing problems, handled system security, migrations and installations, and resolved network connectivity issues.
• Setup remote access configuration standards for client PCs accessing MDACC network through dialup access servers and privately owned Internet accounts.
• Migrated users from Lotus Notes version 3 to version 4.5

Confidential

Network Technician

Desktop migration project, installed, upgraded and supported system migrations to Ethernet and windows NT workstation 4.0, implementing rollout of corporate workstations, and managing client upgrades and data migrations for user accounts on Windows NT server.

Confidential

Desktop Support Engineer

Provided on site hardware and software support to over 800 users in Novell Netware 4.11 and Windows NT environment, with additional responsibility for creating and administering user accounts, installing, repairing and upgrading hardware and software, configuring network connectivity, and training information systems support personnel in all aspects of network operations, functions and procedures.

Confidential

IT Systems Administrator

• Supported network and desktop operations for a manufacturer of software kits, including setup and repair of laptops, desktops and printers, and providing system support for Business Planning and Control System BPCS on IBM AS/400.
• Established local equipment and supply vendor accounts, evaluated, purchased and installed network equipment, and installed, repaired and terminated horizontal Category 5 UTP network cable plants.
• Setup network access, handled software licensing issues, and trained personnel in all aspects of IT operations.