SUMMARY

An innovative, results-oriented professional with a proven record of administering Information Systems. Skilled in planning, installing, and tuning hardware and software. Background includes: project management, systems administration, systems integration, custom programming, and vendor management. An effective coordinator in scheduling projects to achieve objectives on time.

CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

Confidential

UNIX / Linux Consultant

• UNIX subject matter expert for a project with a consulting firm to migrate a legacy Digital UNIX system onto a vtAlpha-based virtual machine. Supplied assistance with bare-metal recovery, disk labeling, filesystem layout, kernel recompilation, and operating system upgrades.
• Created communications for local high school sports team generating iCal files about team events and updates for distribution to athletes and parents.

Confidential

Technical Specialist

• Contractor working with IBM supporting UNIX systems and Truclusters for a Chicago-area client transitioning to an outsourced data center.
• Administration and technical support for Tru64 and Solaris UNIX servers used by the client's Sales, Marketing, CRM, and Supply Chain groups.
• Day-to-day support of the Tru64 UNIX environments handling trouble tickets, change requests, and migration-related issues.
• Managed the Linux-based Nagios monitoring systems overseeing over 700 North American systems modifying the monitoring configurations as systems transitioned into IBM data centers.
• Trained India-based user account management team on the use of Tru64 account management utilities.

Confidential

Technical Consultant, Shared Services

• Administration and technical support for Tru64 UNIX and Solaris UNIX servers used by the Sales, Marketing, CRM, and Supply Chain groups of the company.
• Coordinated the migration of system backup software from Legato Networker to Veritas Netbackup, re-engineered the backup scripts within the batch scheduler, and worked closely with the backup and network teams to resolve all backup performance problems.
• Migrated the locally-attached fibre-channel storage for clusters onto a centralized SAN to greatly reduce data center power use.
• Managed a Linux-based Nagios monitoring system for over 550 production systems across North and Central America.
• Maintained Perl scripts used for generating daily system availability reports from Nagios data.
• Internal consultant to developers and DBAs regarding UNIX-related issues including security, performance, and software development.
• Developed a database application using Perl and PostgreSQL that allowed users to easily obtain information using simple SQL scripts about the 11,000 batch jobs running in the Autosys batch schedulers.
• Created a database application to automatically track changes to disk volume definitions and failed devices and to provide alerts to administrators.

Senior Technical Specialist, Confidential

• Received Baxter CHAMP Award 2002 for saving 5M in capital expenditures by implementing a backup order entry system on an existing UNIX system using shell and Expect scripts and the Autosys batch processing system instead of purchasing new equipment and software.
• Administered clustered Tru64 UNIX-based Oracle database servers for Development and Production environments.
• Identified deficiencies in locally-written software controlling applications and redesigned them to significantly improve the reliability of the clustered applications during failovers.
• Performed all hardware and software installations, upgrades and system reconfigurations.
• Managed more than 10X growth of application storage and migration from locally-attached disk arrays to SAN-based storage.
• Installed and configured 3rd-party middleware and applications such as DataMirror Transformation Server, CA's Autosys batch scheduler, Apache web server, Perl CPAN modules, and others.
• Reduced resource conflicts with critical nightly processing needs by developing new backup procedures for the UNIX clusters and integrating the new processes into the daily production batch schedule.
• Developed new procedures to backup the core cluster operating system environment to speed up bare-metal recovery of systems.
• Automated FTP file transfers using shell and Expect scripts that eliminated the need for manual transfers by application support staff.
• Wrote scripts for automating mass electronic mailings to Baxter customers as part of the nightly production batch jobs.
• Automated daily production of snapshots of the cluster hardware configuration and reports of logged errors and security events.
• Wrote extensive documentation of Trucluster configurations, backup procedures, cluster service failover procedures, and all locally-written scripts.

Confidential

Manager, Technical Services Team

• Manager of Technical Services team supporting over 400 users in a multi-state health care organization.
• Managed team responsible for the design, implementation, and administration of local- and wide-area networks and information systems based on Novell, Windows, VMS, HP-UX, Linux, and AIX operating systems.
• Supervised operations team members responsible for day-to-day operational aspects of hospital and physician practice applications including user support and nightly processing.
• Supervised data center expansion project.

Systems Administrator Confidential

• Administered all UNIX-, VMS-, and Linux-based servers.
• Performed and supervised all hardware and software upgrades.
• Established resource monitoring processes, backup procedures, and HIPAA-compliant security policies for all hospital systems.
• Reduce after hours support calls by setting up an Apache web service on a Linux server to host web-based system monitoring, operations procedures, and help functions for centralized operations staff.
• Solved a problem of duplicate IP address assignments that was causing network connectivity problems by defining new procedures for address allocation using the company's DNS server.