- Qualified candidate ofering over 15 years of escalating experience in networking systems, Microsoft products, SharePoint, Active Directory, web design and web development. Well-developed organizational, time management and interpersonal communication skills. Ability to coordinate and execute multiple responsibilities within complicated, deadline-oriented situations, focusing on shared goals with all levels of staf, vendors, suppliers, and customers.
- System Admin: MS Exchange, Active Directory, Hyper-V, VMware, Windows Server 2003/2008/2012, MS SCCM, MS SCOM, Enterprise Vault, and SharePoint 2007-2013
Recent Project Experience
Microsoft SharePoint Administrator
Microsoft Active Directory support, application support, new and existing user administration, in a virtualized VMware environment . SharePoint 2013 administration and development.
Incident Manager CSC
Monitor Remedy break/fix queues. Remote installations of software using pre-compiled scripts and Web-based delivery applications. Administrate workflow pertaining to customer orders and help desk trouble tickets. Client liaison for escalations and status calls. Remedy administration and development.
Network Engineer, Alta IT Services at HP
Provided technical support for a 25 thousand mailbox Exchange 2007 migration project. Manager of enterprise development and test lab for simulation of operational environment. Installed and administered Microsoft and Symantec product suite to include Exchange, Active Directory, Hyper-V, Windows Server 2003/2008, Enterprise Vault, and SharePoint. Compiled documentation of process flow and project proposals. Created test-dev environments for pre-deployment activities.
Database Analyst, Parsons Corporation
DBA for the corporate environmental databases. Maintained all customer data. Provided enhanced feature recommendations for system as requirements changed. Responsible for generating weekly/monthly corporate database reports for senior managers. Used online data management system and MS Access to query data. Designed, created, tested, implemented, and administered the corporate MS SharePoint 2003 website. Responsible for design changes, document management, and user management.
Desktop Support Manager, The Computer Merchant at Carrier Corporation
Key member of Desktop deployment group. Responsible for creating the desktop build and integration of COTS and proprietary software. Imaged desktop and laptop computers for deployment using a combination of Symantec Ghost and proprietary software. Installed network printers and joined machines to the domain. Planned and implemented user and data migration to new desktops. Managed next-day support for Windows XP refresh. Troubleshot computer deployment migration tool.
Site Coordinator, CSC
Designed and implemented an online customer database using Access and ColdFusion for over 300 employees. Used as a CM database to keep track of department and location of user specific software and license management. Provided desktop support to engineering and manufacturing staf of 300. Key member of desktop deployment group which configured new PCs with standard hardware and software load. Support Tier I, II Helpdesk functions. Lab Tested future Windows OS versions on existing hardware for compatibility. Inventoried and classified on-site computer equipment.