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SUMMARY:
A highly organized individual with 5+ years of IT professional experience in installing new software, configuring, maintaining and diagnosing per
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PROFESSIONAL EXPERIENCE
Confidential, MD
Service Desk Agent Tier 2 Obtained a public clearance
Supervise, manage and motivate a team of service des
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SUMMARY:
Experienced, customer - focused Support Manager passionate about overseeing and providing quality support of end users through incident managemen
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PROFESSIONAL EXPERIENCE:
Confidential
IT Service Desk Specialist
This position supports, monitors, tests, and troubleshoots all hardware and softwa
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SUMMARY:
Over 20 years of experience in all aspects of help - desk/tech support related to software and hardware for small as well as large Confidential comp
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SUMMARY:
An IT Specialist with over two years of experience providing PC, server and technical support. I specialize in diagnosing, troubleshooting and resol
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SUMMARY:
Versatile and results driven professional with over ten years of IT Support. I started my IT career while serving in the U.S. Marine Corps as a d
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TECHNICAL SKILLS:
Software: Mobile Iron, Microsoft Office Suite 2013, 2016 (Access, Excel, PowerPoint, Word); Microsoft Windows Operating Systems XP, Vista,
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PROFESSIONAL EXPERIENCE:
Confidential Washington, DC
Helpdesk Technician/ AV Support
Windows 10 Imaging Specialist Via SCCM
Citrix Support/ Maint
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OVERVIEW:
Microsoft Certified Systems Engineer with experience integrating, configuring, administering, maintaining, troubleshooting and repairing hardware a
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