Technology/Support Experience
Highly skilled on all Windows OSs from 95 to Server 2008 R2 including Windows 7 SP1 Experienced in Installs Repair Upgrades Mai
STATEMENT I offer rounded technological understanding coupled with a measured approach to interpreting customer need bringing this together to produce solutio
Career Summary I am a dedicated professional with over 15 years experience in the field of Information Technology. Technical certifications from Microsoft MCS
INTRODUCTION My professional IT background includes over ten years performing IT support primarily at the desktop level along with support within the Helpdesk
Professional Experience Confidential Helpdesk-PC Repair Specialist Desktop and server management. Managed servers and client desktops for business clients o
Competency Summary Experienced business analyst with more than fifteen years of progressive management responsibility within Software Development Compliance A
Confidential Benefits Call Center Operations Manager Manage a 36 seat call center including monitoring service level agreements and contract compliance faci
TECHNICAL PROFICIENCIES Platforms Windows 2000 XP 7 Languages VB.Net Java ASP Databases MS-SQL Server MS Access Web Servers Internet Information Server
PROFILE Strong technical support background includes network design system security and administration troubleshooting of hardware and software network suppor
Summary Accomplished Lead Help Desk professional with 15 years in Information Service Technical IT Infrastructure Support. 12 years of progressive computer/
