SUMMARY Certified Network Support Professional whose has knowledge in hardware, software, and networking technologies to provide a powerful combination of analy
Summary of Qualifications An independent and self-motivated person, proven expertise in supporting and trouble shooting hardware, Software and networking issue
GENERAL OBJECTIVE:
To manage and provide quality technical support with a high degree of customer satisfaction, technical expertise, and timeliness.
WORK
Objective
To obtain an I.T. position that will effectively utilize and enhance my acquired technical support skills.
Professional Experience
Confidential J
Specialties
IT Customer Service Delivery & SLAs, Contact Centers Support Operations, Interactive Voice Response Systems, Automatic Call Distribution (A
OBJECTIVE: To secure a position with your company/organization, this will utilize my skills and customer service expertise. Bilingual: Fluent in English and Fre
Education & Certifications
B.B.A., Finance
Skills
Professional knowledge: 9 years professional experience in Network and desktop technical support.
Net
