TECHNICAL SKILLS:
Berkeley 4.3 BSD UNIX (1 year)
Citrix Metaframe 32 - bit ICA client (3 years)
Microsoft Exchange 5.0/2000/2003 server admin/support
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PROFESSIONAL SUMMARY:
Client - focused Desktop Support Administrator with 5+ years of experience with strong ability to effectively multitask and deliver exc
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SUMMARY:
Certified Information Technology Professional with over 10 years’ experience with includes Network Administration, analyzing and troubleshooti
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PROFESSIONAL SKILLS:
10+ Years - Computer IT Technical Support - Hardware and Software - (on-site, remotely, and over the phone)
10+ Years - Build, repa
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TECHNICAL SKILLS:
Software:: Sharepoint 2010; Lotus Notes 2010; BES12;Apple; Balckerry; Microsoft Office Suite 2000, 2003, 2007, & 2010 (Outlook, Access,
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PROFESSIONAL EXPERIENCE:
Confidential, Bethesda, MD
Tier 2 Service Desk Analyst
Responsibilities:
95% phone support 5% in house support. 40k+ u
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SUMMARY:
Great planning and organizational skills, Ability to solve problems
More than five years of extensive experience in providing excellent custome
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SUMMARY:
Extremely experienced in installing, repairing, maintenance, and troubleshooting computer hardware and software. High level of enthusiasm and commit
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SUMMARY:
Accomplished IT Security Analyst with experience in quality assurance, network solutions, and troubleshooting skills for products in competitive
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SUMMARY:
To work and develop professionally in a challenging and dynamic organization where I can contribute towards fulfilling organisation’s objectiv
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