SUMMARY
Strong understanding and working experience with Windows desktop platforms, Win7/Win10.
Excellent troubleshooting and problem resolution skills
SKILLS:
Types 60+ Words per Minute
Microsoft Office Suite, Avaya
CTI, Digital/Analog/ IVR/ Aspect/Avaya One - X, Avaya Digital, Avaya IP Office (Server
TECHNICAL SKILLS
Bilingual fluent in Spanish/English Android/IOS mobile support
Assessing Problems and Identifying SolutionsEvaluating evidence or sympt
SUMMARY
I am an ambitious and dedicated professional with over 30 years of Business, Brokerage
experience who strives in progressive and challenging env
SUMMARY:
Motivated IT professional with experience transforming and redefining sales solution processes and tools to improve sales cycle time, quote accuracy
SUMMARY
Over 10 years experience in Information Technology and Telecommunication sector, with 7+ years in service delivery, technical support, and Managed
SUMMARY
Eric is an A+, Net+ and Sec+ certified IT professional with 3+ years of tier 1 help desk experience. He is well - versed with the Windows suite.