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SUMMARY
14 years solid background in the IT Industry providing technical support and resolution for hardware, software and network configuration/connectiv
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SUMMARY:
Utilize my business skills and experience to land a position in contact center or customer service technology.
SKILL:
Computers: Word
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SUMMARY:
4 years of experience in Information Technology, over 5 years of experience in customer support, and over 11 years of experience in troubleshooting
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SUMMARY:
Network Engineer, Communication or Desktop Support position. I’m able to offer extensive knowledge of the MS Operating/Networking Systems.
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TECHNICAL SKILLS
Languages: MAPPER, COBOL II, DB2, IMS, MVS JCL, Easytrieve, QUIKJOB/QUIKIMSPL 1, Visual Basic, UNIX Shell Scripting, Java, OO Java, C++, Pe
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PROFESSIONAL EXPERIENCE
Confidential
EPIC Credentialed Trainer
Responsibilities:
Classroom trainer
Edited curriculum for Core Clinical Documen
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TECHNICAL SKILLS
COBOL/DB2
JCL
TSO/ISPF
EZTrieve
SQL/QMF
CICS
VSAM
DYL280
IMS
FTP
TELON
VISIO
Endevor
Librarian
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TECHNICAL SKILLS
Operating Systems: Windows 7, 8, 8.1; MS 98, 2000; MS Windows Vista, XP; MS Windows Server 2003, Mac
Software Applications: MS Office S
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SOFTWARE SKILLS:
Hyperion Financial Management (HFM), Financial Data Management (FDMEE), Financial Reporting Studio (FRS), Hyperion Enterprise, Visual Basic,
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CAREER OBJECTIVE:
A consistent Team player, looking for an environment where I can enhance my skills and growth.
TECHNICAL SUMMARY:
Overall 4.5+ ye
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